Save Time, Stop Chargebacks!
No need to sort through orders in search of fraud anymore! Fraud Scanner does it automatically for you.
Stop losing money to fraud!
Decrease chargeback costs related to fraud. Block spam and fraud by stopping scammers immediately.
Stop Scams, Spam and fraud!
Fraud is a common occurrence for ecom stores, stop scammers from placing orders on your store and avoid chargebacks.
About Fraud Scanner
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- info@tenxecom.com
Pricing
Starter Plan
Free
Free Plan - for stores with up to 25 orders per month. Unlimited Fraud Order Cancellations
Basic Plan
$4.95/month
Price for stores with up to 150 orders per month. Unlimited Fraud Order Cancellations
Advanced Plan
$9.95/month
Price for stores with up to 500 orders per month. Unlimited Fraud Order Cancellations
Plus Plan
$19.95/month
Price for stores with more than 500 orders a month. Unlimited Fraud Order Cancellations
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 24 reviews
Most recent reviews
XBODY UK
Cancels fraudulent orders but order confirmations are still sent to us, which means we still have to manually log in and check every order. This defeats the whole purpose of the app!
Developer reply
Hi, per our communication with you, this is something completely out of our control as Shopify does not all apps to access the Checkout system and the confirmation email is sent before we are able to access the order. We sympathize with your frustration since it's frustrating for us as well, but please understand that this app works entirely as described/intended and we have done everything in our control to create and offer a product that works to cancel fraudulent orders. Also, as high volume store owners ourselves, we strongly recommend not using a shipping setup that ships goods on orders that have been canceled since that would essentially ship any order that has been previously canceled. We hope you can appreciate our humble position here and we would greatly appreciate any modification or removal of this review.
Kindly,
Jonah, Founder
aboniks
Easy install and clean uninstall. Automatically cancels transactions flagged by Shopify as high-risk. If that's all you want, the app will deliver it.
This developer is technically proficient and fairly responsive, but inclined to cut corners. Email from app users may be discarded by overly aggressive spam filters. Don't expect them to spell your name correctly in correspondence.
Why isn't this review 5 star?
[-1 star] Unsupported and unclear legal customer consent requirements in app TOS, Section 9.4.1.
[-1 star] Poor technical documentation.
[-1 star] Support experience needs improvement.
Developer reply
Thank you for your review. Per our extensive conservations outside of this review and the many changes we’ve made to our systems, I am sorry that you did not find your support experience up to your standards. We strive for fantastic customer service and make sure to promptly and efficiently answer any and all emails in our inbox. We also work closely with Shopify to ensure that we are always in compliance with their strict privacy and disclosure guidelines, so it’s unfortunate that you feel this way. After deliberating with the Shopify team they were more than impressed in the effort that we made to satisfy your concerns, they also found them to be a bit bizarre. However, as a customer we respect your opinion and will continue to work to improve your experience in the future.
We look forward to having you as a customer and working to improve all of the aspects listed in your review.
Sincerely,
Jonah
Co-Founder
10x Apps
Kappa USA
Simple but important app that automatically cancels high-risk orders. We get a lot of orders and so this app cuts time it takes to manually cancel orders. Customer support is pretty responsive and helpful as well.