Fraud Scanner
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Highlights
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Use directly in Shopify admin
About this app
# If you spend time manually reviewing and cancelling orders marked “Fraudulent” or are receiving chargebacks from orders marked High Risk or Medium Risk of fraud, this app will save you time and money. Reviewing potentially fraudulent orders can take a lot of time, and can cost a lot of money in chargeback fees. And, with an increasing amount of online scammers, it’s easy to miss potential fraud if you are reviewing orders manually. The time it takes to comb through orders looking for high...
Pricing
Starter Plan
$1.99/month
- Starter Plan - for stores with up to 25 orders per month. Unlimited Fraud Order Cancellations
Basic Plan
$6.95/month
- Price for stores with up to 150 orders per month. Unlimited Fraud Order Cancellations
Advanced Plan
$12.95/month
- Price for stores with up to 500 orders per month. Unlimited Fraud Order Cancellations
Plus Plan
$24.95/month
- Price for stores with more than 500 orders a month. Unlimited Fraud Order Cancellations
Starter Plan
$1.99/month
- Starter Plan - for stores with up to 25 orders per month. Unlimited Fraud Order Cancellations
Basic Plan
$6.95/month
- Price for stores with up to 150 orders per month. Unlimited Fraud Order Cancellations
Advanced Plan
$12.95/month
- Price for stores with up to 500 orders per month. Unlimited Fraud Order Cancellations
Plus Plan
$24.95/month
- Price for stores with more than 500 orders a month. Unlimited Fraud Order Cancellations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
28 reviews
Been using the app for a few months and it has been working great. Helps us identify possible fraud before we ship our products.
Terrible, does not work at all, buyer beware. If you try to hold orders to be processed after approval, app will simply complete the orders and process anyway. Non existent support team that does not respond to direct outreach or support requested through the all, I've tried 3 times. Uninstall and use a different app, not worth paying money for something that doesn't work and has non existent support for paying subscribers.
Hi Freedom Fitness,
I just took a look at your ticket and see the original request was opened on March 15th and response was sent within 2 hours asking for details (timeline of events) for the order in question. It also appears your quick response 2 minutes after our request was grouped into the ticket status of (waiting for response) . None the less, we are happy to help get your account properly configured to your desired risk settings. I will need the timeline details of the order as I mentioned in my email to better understand what other apps and events interacted with the order to better assist you.
I did update your ticket to stay in the queue in hopes that you will send those details.
You can also reach me (Steve) or a member of our team at support@tsapps.io. We are also happy to jump on a zoom call and help walk thru the configuration if that is needed.
My apologies about the inconvenience and misunderstanding.
Thank you,
We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!
About this app
Built by TechSimple, LLC
About TechSimple, LLC
4.2 average rating
5 years building apps for the Shopify App Store
Support
Send a messagesupport@tsapps.io
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