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Fraud Scanner

Stop the scammers! Automatically cancel fraudulent orders!

From $1.99/month

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Save Time, Stop Chargebacks!

No need to sort through orders in search of fraud anymore! Fraud Scanner does it automatically for you.

Stop losing money to fraud!

Decrease chargeback costs related to fraud. Block spam and fraud by stopping scammers immediately.

Stop Scams, Spam and fraud!

Fraud is a common occurrence for ecom stores, stop scammers from placing orders on your store and avoid chargebacks.

App details

Fraud Scanner

Fraud Scanner

If you spend time manually reviewing and cancelling orders marked “Fraudulent” or are receiving chargebacks from orders marked High Risk or Medium Risk of fraud, this app will save you time and money.

Reviewing potentially fraudulent orders can take a lot of time, and can cost a lot of money in chargeback fees. And, with an increasing amount of online scammers, it’s easy to miss potential fraud if you are reviewing orders manually. The time it takes to comb through orders looking for high risk and medium risk customers could be better spent marketing your business or fulfilling orders to legitimate customers.

That’s why we created the Fraud Scanner app. Our app takes the stress out of dealing with fraudulent orders; this app will automatically cancel orders labeled by Shopify as a High Risk or Medium Risk of Fraud but also other key indicators like Mismatched Address, Abnormal Quantity or Dollar Value being ordered. We also allow for excluding or including specific situations such as IP, Customer Info, Payment Method or Country.

Here’s how it works…

Simply install and activate the app, and instantly you will never have to worry about reviewing your Orders for fraudulent customers ever again. Just set the dashboard to “Enable Fraud Scanner” and activate any of the criteria you'd like Fraud Scanner to assist with. All orders before installation and while the settings are Deactivated will not be affected at all.

Features:

  • Cancel or Hold orders marked High Risk of Fraud automatically
  • Cancel or Hold orders marked Medium Risk of Fraud Automatically
  • Cancel or Hold orders that have an Address Mismatch
  • Cancel or Hold orders that have an Abnormal Quantity that you deem appropriate
  • Cancel or Hold orders that have an Abnormal Dollar Value that you deem appropriate
  • Restriction / Exemption settings
  • Customer and Store Owner Email settings
  • Easy 10 second installation
  • Get more control over your orders

We are shop owners ourselves and understand how frustating it can be be worry about finding and canceling orders marked for Fraud before shipping out products. We created this app for ourselves, but after realizing how well it works, we decided to offer it to other stores owners as well!

Launch date

Integrates with

  • fraud
Fraud Scanner

Fraud Scanner

If you spend time manually reviewing and cancelling orders marked “Fraudulent” or are receiving chargebacks from orders marked High Risk or Medium Risk of fraud, this app will save you time and money.

Reviewing potentially fraudulent orders can take a lot of time, and can cost a lot of money in chargeback fees. And, with an increasing amount of online scammers, it’s easy to miss potential fraud if you are reviewing orders manually. The time it takes to comb through orders looking for high risk and medium risk customers could be better spent marketing your business or fulfilling orders to legitimate customers.

That’s why we created the Fraud Scanner app. Our app takes the stress out of dealing with fraudulent orders; this app will automatically cancel orders labeled by Shopify as a High Risk or Medium Risk of Fraud but also other key indicators like Mismatched Address, Abnormal Quantity or Dollar Value being ordered. We also allow for excluding or including specific situations such as IP, Customer Info, Payment Method or Country.

Here’s how it works…

Simply install and activate the app, and instantly you will never have to worry about reviewing your Orders for fraudulent customers ever again. Just set the dashboard to “Enable Fraud Scanner” and activate any of the criteria you'd like Fraud Scanner to assist with. All orders before installation and while the settings are Deactivated will not be affected at all.

Features:

  • Cancel or Hold orders marked High Risk of Fraud automatically
  • Cancel or Hold orders marked Medium Risk of Fraud Automatically
  • Cancel or Hold orders that have an Address Mismatch
  • Cancel or Hold orders that have an Abnormal Quantity that you deem appropriate
  • Cancel or Hold orders that have an Abnormal Dollar Value that you deem appropriate
  • Restriction / Exemption settings
  • Customer and Store Owner Email settings
  • Easy 10 second installation
  • Get more control over your orders

We are shop owners ourselves and understand how frustating it can be be worry about finding and canceling orders marked for Fraud before shipping out products. We created this app for ourselves, but after realizing how well it works, we decided to offer it to other stores owners as well!

Launch date

Integrates with

  • fraud

Pricing

Starter Plan

$1.99/month

  • Starter Plan - for stores with up to 25 orders per month. Unlimited Fraud Order Cancellations

Basic Plan

$6.95/month

  • Price for stores with up to 150 orders per month. Unlimited Fraud Order Cancellations

Advanced Plan

$12.95/month

  • Price for stores with up to 500 orders per month. Unlimited Fraud Order Cancellations

Plus Plan

$24.95/month

  • Price for stores with more than 500 orders a month. Unlimited Fraud Order Cancellations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Freedom Fitness Equipment

    Location United States
    Time spent using app About 1 month

    Terrible, does not work at all, buyer beware. If you try to hold orders to be processed after approval, app will simply complete the orders and process anyway. Non existent support team that does not respond to direct outreach or support requested through the all, I've tried 3 times. Uninstall and use a different app, not worth paying money for something that doesn't work and has non existent support for paying subscribers.

    Developer reply
    March 28, 2022

    Hi Freedom Fitness,

    I just took a look at your ticket and see the original request was opened on March 15th and response was sent within 2 hours asking for details (timeline of events) for the order in question. It also appears your quick response 2 minutes after our request was grouped into the ticket status of (waiting for response) . None the less, we are happy to help get your account properly configured to your desired risk settings. I will need the timeline details of the order as I mentioned in my email to better understand what other apps and events interacted with the order to better assist you.

    I did update your ticket to stay in the queue in hopes that you will send those details.

    You can also reach me (Steve) or a member of our team at support@tsapps.io. We are also happy to jump on a zoom call and help walk thru the configuration if that is needed.

    My apologies about the inconvenience and misunderstanding.

    Thank you,

  • ExpressMed

    Location United States
    Time spent using app 6 months

    We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!

  • BUYBARBER.COM

    Location United States
    Time spent using app About 2 years

    we are shopify experts and this is a MUST HAVE on every site we develop for any customer, sometimes you are trilled by getting a 1K order and then less thank trilled when you get the charge back, dont even think about it. this is the FIRST APP you need in ANY shopify STORE, great job guys!!!!

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