Reviews (9)

Overall rating
4.4
Counts per rating level
  • 44% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 44% of ratings are 1 stars
January 21, 2025

Useful app. make flow creation easier and fraud control analytics helps as well.

Theli Australia
Australia
11 days using the app
February 8, 2025

Simple to use and easy rule creation to block known fraudsters from checking out.

Calaswim
Netherlands
37 minutes using the app
March 20, 2024

I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud ...

eJools
United States
12 minutes using the app
June 18, 2023

All this really provides is a little fraud dashboard. All the automations are done via Flow anyway, which can be done without having this app installed. It attempts to make it easier to install ready made Flows, but the the install template links all fail, so you have to go to Flow and find the template. I ended up combining two Flows,so there is just one flow that runs - if order is not high ...

Green Electrical Supply
United States
5 months using the app
Shopify replied July 14, 2023

Hey, there! Thank you for taking the time to leave us a review, and some feedback, for Fraud Control! We're always looking to improve our product offers, so do you have any ...

September 24, 2023

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!

Purify Life
United States
7 days using the app
Shopify replied September 26, 2023

Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your ...

July 26, 2023

This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted.

That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent ...

SFSCA - DEV
Canada
2 days using the app
Shopify replied July 29, 2023

Thank you for your review! If you would like to make sure to not be charged processing fees for high risk orders you would be able to use Flow as mentioned in the review. ...

June 28, 2023

Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy

Muzzle-Loaders.com
United States
About 5 hours using the app
Shopify replied July 14, 2023

Hey, there. Thanks for taking the time to leave us a review for the Fraud Control app. We'd love to chat with you directly so we can look into this mater for you. If possible ...

August 27, 2023

It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.

Select Australia
Australia
About 3 hours using the app
Shopify replied August 29, 2023

Thanks for taking the time to review the app. I understand that you would like to block orders/checkouts using Fraud Control. One method as you mentioned is using the Flow ...

July 23, 2024

Xnito
United States
11 minutes using the app