HUE Free Gifts Upsell
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free
- Rating
- 4.5 (26)
- Developer
- HUE – A Helixo Company
Featured images gallery
Boost AOV with free gifts, BOGO, and Buy X Get Y offers. Launch them on product and cart pages.
Hue Free Gift Upsell helps merchants run free gift with purchase, BOGO, Buy X Get Y, and upsell campaigns with simple rules and flexible placement. Create offers for product pages, cart pages, or pop-ups, then trigger them based on cart value, selected products, or collections. Use flexible rules to run targeted campaigns, show relevant offers at the right moment, and encourage larger orders without interrupting the buying experience.
- Offer free gifts, BOGO, and Buy X Get Y promotions from one app.
- Trigger offers by cart value, products, or collections.
- Show offers on product pages, cart pages, and pop-ups.
- Let shoppers claim offers with pop-ups or in-page widgets.
- Use scheduling and rules to run promotions at the right time.
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Discount types
Managing discounts
Reviews (26)
Very poorly made app with loads of UI glitches. A simple use case of adding a free gift to the cart, the pop up window wont close, the label tag is displaying on the wrong product. The claim gift pop up blocks the entire page and doesnt even have an option to minimise. No one can use this app!
The customer support is also very slow, doesnt resolve any issue and only justifies their glitches.
Dont waste your time with this one.
Summary: UI issues were due to store-specific widget placement; response was delayed due to a festive holiday, though support was active.
Hi, I’m really sorry for the experience you had - I completely understand how frustrating this must have felt.
From our review, the issues you faced (claim gift section blocking the page were largely due to how the widget was positioned on your theme. In certain placements (like header), this can affect how the UI behaves. With the correct positioning, these issues can be resolved and are not something most merchants experience.
Regarding support, there was a delay due to a festive holiday, but our team was still actively responding and trying to assist you. That said, we agree we should have been faster and clearer in diagnosing and fixing this for you.
We also noticed the app was uninstalled quickly, which didn’t give us enough time to complete a full live check and fix everything for you.
We’ve taken this seriously and are improving:
1. Clearer guidance on widget placement to avoid UI conflicts
2. Better handling of offer display across cart/products
3. Improvements around claim experience and usability
If you’re open to giving us another chance, I’ll personally take ownership and ensure everything is set up correctly for your store.
Thank you for your honest feedback - it truly helps us improve.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Warm Regards,
Athira
Customer Support Lead at Helixo
(Updated review)
Very promptly response (within 3-5 mins) and instantly solved the problem for me.
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It's not working...waiting for support to response.
Thanks a lot for your kind feedback.
Glad we could respond quickly and get the issue sorted for you! We always aim to resolve things as fast as possible.
If there's anything you'd like to refine further, you can reach us at support@helixo.co or via our in-app chat.
- Helixo Support Team
Simple to use and good app.
Very fast and helpful support team.
Thank you so much for your kind words!
We’re really glad to hear that you found the app easy to use and our support helpful.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Support
App support provided by HUE – A Helixo Company.
Resources
Developer
Door No. 46/509A, Puthiya Road, Opp NH By Pass, Near Thaikkavu Junction, Vennala, Ernakulam, KL, 682028, IN
Launched
August 19, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store
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View customers
Browsing behavior
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View products
Products, collections
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Edit orders
Draft orders, all order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Online Store
Theme
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