Hextom: Free Shipping Bar

Hextom: Free Shipping Bar

Reviews (11,766)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendliness and effectiveness in encouraging customers to increase their cart size for free shipping. It's easy to set up and customize without coding skills, and the customer support is responsive and helpful. The free version offers robust features, including extensive customization and targeted messaging, enhancing the shopping experience with reliable performance and visually appealing website integration.

Edited July 13, 2024

Free version doesn't support multiple currencies even in calculation. If you sell in more than one currency, the free version will just scare customers away. Customer service was nice and easy to install.

EasyNumberArt
Netherlands
2 days using the app
June 7, 2024

App was fine. However there is no way to incorporate TAX. Our prices are EX vat and then vat is added at the cart. So if you want to do free shipping for order over 50. The app will need to show the customer Free shipping on orders over 41.67

It just looks terrible and is confusing to customers. I asked support and they said

CineStore - Kitplus Show
United Kingdom
3 days using the app
May 24, 2018

The FSB notification bar won't appear randomly and for some people ( shopify support) not at all!

Also, I had it positioned above some links and even after it timed out/disappeared the links were still unclickable. I fixed this by changing the banner position.

So a little erratic, for me at least but overall pretty good.

Kylies Professional Cosmetics
Australia
Over 6 years using the app
April 3, 2022

Really good app. Only complaint is asking for a review every time you save the bar until you write one which is both annoying and cheeky. Would have got 5 stars otherwise and a review when I was ready, instead you annoyed me here and so get 3 stars.

Moo Free
United Kingdom
About 6 years using the app
Edited November 22, 2018

Great app. Works perfectly on desktop. However, banner completely covers over my mobile header, mobile banner needs to be fixed to push-down header content so it doesn't overlap.

Links & Charms
Canada
About 6 years using the app
March 5, 2017

A great and helpful app, that once you've read through the 'how to' information and you get your head round it, then it makes for great marketing or quick way for customers to see your key points :)

Cheekydoodah
United Kingdom
Over 5 years using the app
February 16, 2018

I just created my free shipping bar. The process was easy. I will update my review when I launch my store!

Vintage Hope Boutique
United States
Over 3 years using the app
Edited August 5, 2020

I have created a bar a year ago, now I have changed it by the old one still stays on the site. I don't know how to contact you, so I'm writing a review. If you are reading this, please, let me know how to get rid of the old bar. Thanks.

Kuker Shop
United Kingdom
Over 3 years using the app
February 15, 2020

Me parece una app muy fácil de configurar, y al parecer muy buena herramienta! Falta revisarla en modo de producción.

Monsterfood Mx
Mexico
Over 3 years using the app
Edited December 27, 2020

Cool basic functionality, but I don't like how it interacts with the code in my header section — that's my biggest complaint. One positioning option masks my cart on mobile, the other option makes my header too big and my cart positioning is weird on desktop. The styling for this app definitely needs some tweaking. Not sure if I will keep it or not, but will give it a shot for a few days.

Paradox
United States
About 3 years using the app