Reviews (3,231)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, effective Shopify integration, and responsive customer support. It offers a valuable free version with premium features, extensive customization options, and reliable performance without disrupting store operations. The app boosts sales by encouraging larger cart sizes for free shipping and includes geolocation messaging, enhancing the global shopping experience. Its user-friendly interface is particularly useful during peak sales periods.

Edited November 22, 2018

Paid to upgrade to the premium version. Tried to display two bars at once for free shipping and another for a free t-shirt and it will only display one. So much for being able to run two promotions. The problem with the secondary goal is it only shows once you've met your first goal. So far I can't do more than one goal and display them at the same time, which is the entire reason for the paid app.

Ninja Brand Inc
United States
Over 2 years using the app
January 18, 2018

Dont like these push up pop ups, just for writing some review...

Natur Geschenk
Latvia
12 months using the app
June 20, 2018

It is not free, there are no free options, no matter what you do it says Premium Only.

Elisabethlandoll
United States
7 months using the app
Edited May 23, 2019

The Free Shipping bar app doesn't work with my theme (Turbo) despite their support team saying it does. The bar always creates a gap with the top of my page which makes it unusable. My bigger issue is that I can't seem to get their support team to help me resolve this problem so I can use their app. Their lack of customer support is really what's forcing me to give 1-star.

Wren + Glory
United States
About 1 month using the app
Edited September 28, 2016

why it hardly show on the page? After installed is all good, but after few hours i keep on refresh also hardly see it appears on my page.

Celovis
Malaysia
About 1 month using the app
Edited August 1, 2020

I tried it with my site and it blocked the payment buttons no matter the setting I had it on, customers became frustrated and ended up not purchasing. Ended up having to disable it.

edited to clarify, if customers have more than 3 items in their cart it pushes the buttons down to where they are inaccessible.

I would also like to add that the "support team" although I did not request any support from them felt it was necessary to harass me and tell me my review was inaccurate and make changes to my store without my permission to try and "replicate" the issue. I would give negative stars if it was possible.

The Creative Heart Warrior
United States
6 days using the app
July 24, 2018

I'm really sorry to give this a 1-star review. On the face of it, this was a great app. Unfortunately I use a bit of script that makes my site bilingual, allowing users to swtich between languages. As soon as I installed the Free Shipping Bar, this script stopped working correctly, and random pages were displaying both languages simultaneously. This has never happened before and I've never had issues with other apps (in 3 years of use). I uninstalled Free Shipping, but the problem persisted. I deleted and then reinstalled the language code - still happening. It was only fixed when I re-published an earlier version of the theme, so clearly this app had somehow stopped the language code from functioning properly. Sad, because the bar itself worked great and I would have really liked to have it :(

Lainedesiles
France
3 days using the app
March 19, 2018

Not impressed with the customer service. If you own a product you should know how to present your product in order for people to want to stick to it. i asked for support and first i got a no we can't do this and then i emailed again they logged into my site but the effort was poor .I did not feel valued or that you wanted to keep me. so i am out. Your product also restricts you . One would want to select certain products in different collections to have the timer but this does not happen.

Netvic Co Uk
United Kingdom
3 days using the app
April 9, 2021

The number displayed on the free shipping bar was not calculated right. I sent a message to the support, and they have not replied to me.

Fabuluxwall
United States
About 24 hours using the app
May 19, 2020

I uploaded the free shipping bar but cannot see it on my website. I sent back an email to a welcome email I recieved but got no answer. Their is no contact information

ZsaZsa Luxury Accessories
Malta
About 7 hours using the app