Hextom: Free Shipping Bar

Hextom: Free Shipping Bar

Reviews (2,912)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting sales by encouraging customers to meet free shipping thresholds, especially benefiting small businesses with its free version. It's easy to set up, customize, and doesn't affect loading times. Merchants commend the responsive customer support for efficient issue resolution and assistance with custom integrations. The app is user-friendly, low maintenance, and offers features typically found in paid apps, making it accessible for all experience levels.

April 3, 2022

Really good app. Only complaint is asking for a review every time you save the bar until you write one which is both annoying and cheeky. Would have got 5 stars otherwise and a review when I was ready, instead you annoyed me here and so get 3 stars.

Moo Free
United Kingdom
Almost 6 years using the app
Edited August 5, 2020

I have created a bar a year ago, now I have changed it by the old one still stays on the site. I don't know how to contact you, so I'm writing a review. If you are reading this, please, let me know how to get rid of the old bar. Thanks.

Kuker Shop
United Kingdom
Over 3 years using the app
May 24, 2018

The FSB notification bar won't appear randomly and for some people ( shopify support) not at all!

Also, I had it positioned above some links and even after it timed out/disappeared the links were still unclickable. I fixed this by changing the banner position.

So a little erratic, for me at least but overall pretty good.

Kylies Professional Cosmetics
Australia
Over 2 years using the app
June 7, 2024

App was fine. However there is no way to incorporate TAX. Our prices are EX vat and then vat is added at the cart. So if you want to do free shipping for order over 50. The app will need to show the customer Free shipping on orders over 41.67

It just looks terrible and is confusing to customers. I asked support and they said

CineStore - Kitplus Show
United Kingdom
3 days using the app
Edited July 13, 2024

Free version doesn't support multiple currencies even in calculation. If you sell in more than one currency, the free version will just scare customers away. Customer service was nice and easy to install.

EasyNumberArt
Netherlands
2 days using the app
January 20, 2017

I just realized that the free shipping bar when placed on top of the page and set to push the menu down works fine on a desktop but ends up covering the menu partially when browsing on a smartphone or tablet. I am deactivating this feature until it is resolved.

Thx.

Lumiere Lamps
United States
20 days using the app
November 27, 2021

Price to determine shipping does not reflect basic Shopify discount codes that have been applied, causing customer frustration when they reach checkout. Maybe my bad for not thinking of it before installation, but it seems like a pretty basic/common thing to need.

DryEyeShop
United States
18 days using the app
January 9, 2017

Really nice but now I cannot seem to edit the details.

Action Gear Sa1
South Africa
4 days using the app
October 3, 2016

It is not very clear how to install the app. But i am working on it.

Rewinddesign
Belgium
About 23 hours using the app
September 20, 2025

Good

WAREHOUSE SHOP
United Kingdom
23 days using the app
Hextom replied November 6, 2025

Thank you for your review. We're glad to hear you found the app good. Our team is always working to improve the experience, and we'd appreciate any specific feedback you may have. Please contact us at help@hextom.com if there’s anything we can assist with.