Hextom: Free Shipping Bar , 11,402 reviews

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
    10K
  • 8% of ratings are 4 stars
    925
  • 1% of ratings are 3 stars
    140
  • 0% of ratings are 2 stars
    29
  • 0% of ratings are 1 stars
    41
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order sizes with its user-friendly interface and high customizability. They value the countdown to free shipping feature and the professional look of the app. The reliable performance and free plan make it a useful tool for small businesses. Merchants also commend the efficient support team and the app's ability to effectively communicate promotional messages. Its long-term reliability and effectiveness are also highlighted.

Edited September 24, 2019

Too expensive for Geotargeting. Other than that, its fine. I am uninstalling only due to the cost. I might just use a different app or hire a freelancer.

Circuit-Pop
United States
3 months using the app
October 9, 2017

It's an easy app to use, and I liked it at first. However it soon started to have glitches when you entered my site on an iPhone device, killed conversions until I figured it out. Went back and forth with their support, and after they implemented several different "fixes" the problem just never went away. I am finally disabling and deleting the app, it's way more trouble than it's worth on any paid, more advance themes. Way more reliable apps out there that do the same thing without code installs, and glitches with no fix.

Cheeky Day
United States
3 months using the app
March 19, 2018

ill let you know once i have used it

Raechel Zoey Llc
United States
2 months using the app
April 1, 2018

Was great at first, then just stopped working!

Theguyshop Co
Canada
About 2 months using the app
Edited August 23, 2020

i don’t want that for use jast levae me alone man i have better app this is not too mach good u can o

Otime
Canada
About 1 month using the app
Hextom replied August 31, 2020

We have reached out to you by email several times to try to find out what issues you had with our app but we have not received a reply from you.

Please check your email account when you have a moment and let us know what kind of issues you had with our app and if there's anything we can do to resolve this to your satisfaction.

December 4, 2020

I really like the features on this app. But it would be nice if it was possible to place the EUR currency sign in FRONT of the number of the order value (for example €40) instead of after the number (for example 40 €). Bc this is not right.

Madinky
Netherlands
About 1 month using the app
November 17, 2016

Does not work at all on Out of The Sandbox Turbo theme.

Strobepro
Canada
27 days using the app
May 19, 2020

Great app if it worked correctly. Unfortunately, it does not take into account order totals without shippings costs included. For example, if a customer buys $70 of product + $7 shipping and $75 qualifies for free shipping, this app tells them they’ve reach free shipping even though $7 of their order is shipping costs.
I had to delete the app because too many people were confused and the amount of emails I had to respond to what outrageous.

HiiT Nutrition
United States
25 days using the app
February 14, 2018

Not sure as it is not up and running yet

Rodflyfishingstore
New Zealand
24 days using the app
Edited November 20, 2017

I have just installed the app. I will write a review later. Will need to see how it works. I will say that there are a lot of steps for installation.

Barbies Bridal Palace
United States
19 days using the app
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