Hextom: Free Shipping Bar

Hextom: Free Shipping Bar

Reviews (11,766)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendliness and effectiveness in encouraging customers to increase their cart size for free shipping. It's easy to set up and customize without coding skills, and the customer support is responsive and helpful. The free version offers robust features, including extensive customization and targeted messaging, enhancing the shopping experience with reliable performance and visually appealing website integration.

October 27, 2017

I have just created my first shipping bar...I will be back with the review

Pure Aloe Vera 40
India
About 2 months using the app
Edited May 3, 2018

awesome app and a great support to answer to question but when i get a bug the support client after trying to fix it just tell me they are not going to fix it and just tell me to delete the app...

The Beautiful Women
United States
About 2 months using the app
June 4, 2017

doesnt work with the narrative theme. would give it a 0 stars if possible

Palmsunnies
United States
About 1 month using the app
January 5, 2018

Didn't work for my website, tried placing the bar on different parts of the page but no good.

The Original Tea Company
United Kingdom
About 1 month using the app
March 19, 2018

Not impressed with the customer service. If you own a product you should know how to present your product in order for people to want to stick to it. i asked for support and first i got a no we can't do this and then i emailed again they logged into my site but the effort was poor .I did not feel valued or that you wanted to keep me. so i am out. Your product also restricts you . One would want to select certain products in different collections to have the timer but this does not happen.

Netvic Co Uk
United Kingdom
27 days using the app
August 25, 2018

It does not work unless I give a review so it is a non functional app basically a review collector.. I had the same thing from a cheap hotel in Nepal he would only let us pay the advertised price if we would give him a trip adviser review.. are you an Indian do you want some rupies ??? no rickshaw no smoke no guide and no tiger balm that what you say to the people on the street and that what i say to you.. have a nice day my flee market tactic friend...

Cl0ck W0rk
New Zealand
10 days using the app
August 10, 2019

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KASIR1069
Germany
4 days using the app
December 14, 2016

Horrible. Waste of time. Doesn't work after multiple attempts.

Baby Loving Home Llc
United States
3 days using the app
July 24, 2018

I'm really sorry to give this a 1-star review. On the face of it, this was a great app. Unfortunately I use a bit of script that makes my site bilingual, allowing users to swtich between languages. As soon as I installed the Free Shipping Bar, this script stopped working correctly, and random pages were displaying both languages simultaneously. This has never happened before and I've never had issues with other apps (in 3 years of use). I uninstalled Free Shipping, but the problem persisted. I deleted and then reinstalled the language code - still happening. It was only fixed when I re-published an earlier version of the theme, so clearly this app had somehow stopped the language code from functioning properly. Sad, because the bar itself worked great and I would have really liked to have it :(

Lainedesiles
France
3 days using the app
April 9, 2021

The number displayed on the free shipping bar was not calculated right. I sent a message to the support, and they have not replied to me.

Fabuluxwall
United States
About 24 hours using the app