Reviews (23)

Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the professional look and credibility of their online stores, which helps build customer trust and potentially boosts sales. They appreciate its user-friendly interface, easy installation, customizable features with no coding required, and responsive customer support. The availability of a free version is also noted, making it accessible for those testing the app before committing to a paid plan.

May 3, 2025

I reached out to support multiple times with not 1 response after weeks! The app doesn't work and with absolutely no support at all its been a waste of money using this app.

Brown Pearcy
United States
About 1 month using the app
ShopClimb replied May 12, 2025

We’re truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. We completely understand how disappointing it must be to feel unheard, especially when you're trying to get support.

Thank you for bringing this to our attention. We came to find out there was an issue with the email address that was listed on here for support. It has now been corrected.

We’d really appreciate it if you could reach out to us again directly so we can assist you as soon as possible. You can contact us at shopclimb@previewx.zendesk.com.

Thank you for your patience, and we’d love the opportunity to make this right.

June 9, 2020

I installed this app a couple of times, only showed up on a few of my product pages. I sent email for support, of course no response.

Banglez Bazar
United States
1 day using the app
ShopClimb replied June 11, 2020

Hello,

Unfortunately our team was not available on this day. We have responded to your requests for help and it seems the app is working properly for you. We're happy to assist you.