Reviews (23)
Refine
-
By rating
I reached out to support multiple times with not 1 response after weeks! The app doesn't work and with absolutely no support at all its been a waste of money using this app.
We’re truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. We completely understand how disappointing it must be to feel unheard, especially when you're trying to get support.
Thank you for bringing this to our attention. We came to find out there was an issue with the email address that was listed on here for support. It has now been corrected.
We’d really appreciate it if you could reach out to us again directly so we can assist you as soon as possible. You can contact us at shopclimb@previewx.zendesk.com.
Thank you for your patience, and we’d love the opportunity to make this right.
I installed this app a couple of times, only showed up on a few of my product pages. I sent email for support, of course no response.
Hello,
Unfortunately our team was not available on this day. We have responded to your requests for help and it seems the app is working properly for you. We're happy to assist you.