BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,506)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences with promotions like Buy-One-Get-One. It features a user-friendly interface, easy setup, and seamless Shopify integration. The real-time analytics and automated processes support various sales strategies, while the responsive customer support team provides personalized assistance. Merchants appreciate its reliability and compatibility with store themes.

January 17, 2020

Overall was great. Managed to set up the promotion for free gifts. Unfortunately, we find it hard to set up without technical support from the staff through email.

CorgiPlush
Singapore
11 days using the app
December 7, 2015

It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.

Blk Blu
United States
10 days using the app
September 23, 2018

This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!

Willow & Nest
Canada
8 days using the app
November 27, 2020

great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.

Edgevale
United States
7 days using the app
Secomapp replied December 3, 2020

Thank you! I really appreciate your review. We are continuously striving to serve you better.

November 5, 2018

App appears to have certain customization issues, however with Peters help I was able to settle all those issues. FIND PETER

Hawking
Singapore
5 days using the app
October 27, 2016

Easy to install -- they do it for you! And fast customer service.

Excited to see where this App can take us!!

Bangs Shoes
United States
5 days using the app
Edited September 17, 2021

The customer service was amazing, and quick with their online chat. I quickly received screenshots and personalized help getting what I needed. They had all of the answers quickly! The tool looks powerful. It's just new, so I can't comment on the tool yet. The service is excellent!

Ferri Seeds
Canada
5 days using the app
Secomapp replied September 18, 2021

Hi Human Food,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

March 20, 2018

Brian was very helpful as I didn’t understand how to use it , he did everything for me no issues .

Trendy Tresses
United Kingdom
5 days using the app
March 4, 2022

I used the app for a Buy X get Y offer for my customers. It performed well, it could be less complicated to use and without the coding but overall good app

SNEAKERMASK
Spain
3 days using the app
Secomapp replied March 8, 2022

Hello SNEAKERMASK,

Thank you very much for your positive feedback and good thoughts on the Free Gifts app. We will continue to work relentlessly to improve the features and experience of our valued customers.

Please contact us by live chat or email at support@secomapp.com if you have any additional questions. We're always ready to lend a hand!

Best wishes,
Blu
Free Gifts - Customer Support Team.

November 4, 2022

Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.

VSDent
United Kingdom
2 days using the app
Secomapp replied November 10, 2022

Good day to you VSDent,

We are so thankful to have such a lovely customer like you with us. Your trust and your thoughtful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.

In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.