BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,071)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer satisfaction with easy-to-set-up BOGO offers. It integrates seamlessly with Shopify and apps like PageFly, allowing automatic addition of gifts or discounts in the cart and offering extensive customization options. The interface is user-friendly, facilitating straightforward promotion setups, and the app's performance is reliable with no significant bugs reported. Exceptional customer support, especially from team members Mina, Anne, and David, is frequently highlighted, available via real-time chat. Merchants note the app contributes to increased average order values and improved shopping experiences.

August 21, 2024

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

Jafra Cosmetics International
United States
12 months using the app
July 16, 2024

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well.
I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

PerlineBeads
Switzerland
About 1 month using the app
July 1, 2024

Thank Mina for your support.

Etualy
Italy
Over 3 years using the app
May 29, 2024

Amazing app! Great support! It looks very clean. The only thing that needs improvement is the product page icons and visuals.

Mallmega
Netherlands
18 days using the app
July 9, 2024

Recientemente, tuve una experiencia excepcional con el servicio de atención al cliente proporcionado por Mina, en relación con una app externa de Shopify. Su asistencia fue fundamental para resolver varios problemas y dudas que surgieron durante la configuración y optimización de mi tienda en línea.

Desde el primer contacto, Mina demostró un profundo conocimiento técnico de la plataforma Shopify y de las funcionalidades específicas de la app en cuestión. Su enfoque proactivo y amigable hizo que el proceso de resolución de problemas fuera rápido y efectivo. No solo respondió a todas mis preguntas de manera clara y concisa, sino que también ofreció recomendaciones útiles para mejorar la funcionalidad y la estética de mi tienda.

Lo que más me impresionó fue su paciencia y disposición para abordar cada problema con atención al detalle. Incluso cuando enfrentamos desafíos técnicos más complejos, Mina se mantuvo comprometida en encontrar soluciones viables y efectivas, asegurándose de que todas mis necesidades fueran atendidas de manera satisfactoria.

Además de su competencia técnica, la actitud profesional y cortés de Mina creó un ambiente de confianza y colaboración que facilitó enormemente la interacción. Siempre se mostró dispuesta a escuchar mis inquietudes y adaptó sus explicaciones según mi nivel de comprensión, lo cual fue fundamental para optimizar el uso de la app y maximizar sus beneficios para mi negocio.

En resumen, la experiencia con Mina como representante de atención al cliente fue excepcional. Su compromiso, conocimiento y habilidades interpersonales son un claro testimonio del excelente servicio que ofrece la app externa de Shopify. Recomiendo encarecidamente su ayuda a cualquier usuario que busque una asistencia eficiente y amigable para mejorar su experiencia con esta plataforma.

ProFight
Spain
5 days using the app
April 6, 2024

The app itself is easy to use, understand and navigate thru so it fits my needs just fine.

But it is the customer support that is world-class. Mina in support helped me on a Saturday very quickly and even made suggestions that I myself missed that made the experience a whole lot better.

Fjäll & Fena
Sweden
3 months using the app
July 11, 2024

Fijn en snel contact gehad met Mina. Ze was heel klantvriendelijk, snel en heeft voor een goede oplossing gezorgd.

Huge Supplements EU
Netherlands
4 days using the app
January 2, 2024

The updated version of the app is easier to navigate and use. We could create a myriad of offers on our site. The only downside is that it is not compatible with POS yet.

Moreover, had great and prompt support from the team especially Anne & Ellie whenever there is an error or question.

Porcelain Skin
Singapore
About 1 year using the app
December 27, 2023

Good customer care, I have always got excelent support

L'OCCITANE EN PROVENCE
Mexico
Over 3 years using the app
November 18, 2022

Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!

The Daily Grace Co.
United States
Over 7 years using the app
Secomapp replied November 21, 2022

Good day to you The Daily Grace Co.,

Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Hannah
Free Gifts - Customer Support Team