BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,253)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective BOGO promotions, which boost sales and customer engagement. It features a user-friendly interface and seamless Shopify integration, allowing easy setup and management of customized promotions. The app is reliable, and the customer support, including staff like Mina, Anne, and David, is exceptional, with availability on weekends and holidays.

September 17, 2021

Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.

Spacemasks
United Kingdom
Almost 3 years using the app
Secomapp replied September 17, 2021

Dear Spacemasks,

You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Alex
Free Gifts - Customer Support Team.

November 18, 2022

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

Chews Life
United States
Almost 3 years using the app
Secomapp replied November 21, 2022

Good day to you Chews Life,

We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
Free Gifts - Customer Support Team.

Edited December 29, 2023

The customer service exhibits friendliness and responsiveness, and the application is user-friendly.

Clinelle
Malaysia
Almost 3 years using the app
Secomapp replied June 3, 2021

Good day to you Clinelle,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Alex
Free Gifts - Customer Support Team.

Edited November 10, 2022

The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!

BabeLash
United States
Almost 3 years using the app
Secomapp replied November 24, 2021

Good day to you BabeLash,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

January 17, 2022

Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.

Arch Angel Shoes
Singapore
Almost 3 years using the app
Secomapp replied January 18, 2022

Hi Arch Angel Shoes,

This is Free Gifts Customer Support Team. Thank you very much for your kind words on the Free Gifts app, as well as your useful input. Your support means everything to us, and it will motivate the Free Gifts Team to work even harder to expand the features for our loyal clients.

If you have any more questions, please contact us by live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Kenny
Free Gifts - Customer Service Team

Edited October 18, 2021

Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.

Happy Skin Co
Australia
Almost 3 years using the app
Secomapp replied April 28, 2021

Hi Happy Skin Co,

We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.

If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!

All the best,
Trix
Free Gifts - Customer Support Team.

March 15, 2019

This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

SKIN&CO ROMA
United States
Over 2 years using the app
Edited September 25, 2024

Great app and great service.

Vente Privée | GROUPE CLARINS | Private Sale
Canada
Over 2 years using the app
Secomapp replied May 21, 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

September 20, 2023

I've been using this app for a long time and I'm really satisfied.
Because the function is good, but especially the cs team is kind and helps quickly. Free gifts are really important for sales, so they're really helpful whenever you need them.

MEDICUBEオンラインショップ
Japan
Over 2 years using the app
November 29, 2018

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

RIPNDIP
United States
Over 2 years using the app