Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

September 27, 2022

great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!

velowavebike
Hong Kong SAR
7 months using the app
Secomapp replied September 28, 2022

Greetings, velowavebike!

We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team

December 21, 2016

Great Customer Support. I ask for help and they respond right away.
Great App!

Benemoon
United States
7 months using the app
April 27, 2021

Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.

babelash-dev
United States
7 months using the app
Secomapp replied April 27, 2021

Good day to you babelash-dev,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited October 9, 2023

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Three Hugs - Puériculture, Mode et Accessoires de bébé
Spain
7 months using the app
Secomapp replied April 14, 2022

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,

That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Becky
Free Gifts - Customer Support Team.

July 31, 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Levid Cosmetics
Spain
6 days using the app
Secomapp replied August 14, 2023

Hola Cosméticos Levid,

¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación.

Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a support@secomapp.com. ¡Siempre te apreciamos!

Atentamente,
Hannah
BOGOS - Equipo de atención al cliente.

June 25, 2019

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Lucius
United States
7 months using the app
April 16, 2017

Great app! Works great! The support is always ready to answer your questions and inquiries.

The Kdom
Oman
7 months using the app
December 5, 2017

It gets the job done and the support is great.

The Roark Revival
United States
7 months using the app
May 18, 2021

Trix (and the developer) are great! Fantastic support. Second time I use their app. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Vente Privée | GROUPE CLARINS | Private Sale
Canada
7 months using the app
Secomapp replied May 21, 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

December 12, 2017

Great app and very responsive support!

Chantecaille
United States
7 months using the app