BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

Edited June 25, 2024

I installed this app to give away free product for customers to choose in the cart when spending a specific amount. This app does it perfectly. Easy to setup. I needed some style changes to match the store and these were completed by the app dev team within hours of the request. Fantastic service and thoroughly recommend. Thank you to Anne for being so helpful and quick!

Zero-G Digital Audio Samples and Soundware
United Kingdom
Almost 3 years using the app
Secomapp replied April 18, 2022

Dear Zero-G Digital Audio Samples and Soundware,

We are ecstatic and grateful for your wonderful feedback on our services! That note will undoubtedly aid us in our quest for outstanding customer service!

Feel free to contact us via LiveChat or email at support@secomapp.com if you have any questions!

All the best!
Ellie
Free Gifts - Customer Support Team.

May 27, 2022

The app is pretty user-friendly and straightforward. Reaching out to the Secomapp team is really easy via Livechat/Email and I always appreciate how David, Ellie, and Louis from the team are always helpful at answering questions on functionality or troubleshooting any issues within their scope. Thanks for the assist always!

Alex Woo Inc.
United States
Almost 3 years using the app
Secomapp replied May 31, 2022

Have a wonderful day, Alex Woo Inc.!

The Free Gifts customer service team appreciates your generosity and love.
We are overjoyed to have received such a positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm glad we're working together!
Steven
Free Gifts - Customer Support Team

October 18, 2023

This app is a game-changer! I have been using over 3 years and their customer support is just the best! They help you with everything you need! Amazing support. Thank you, Mina!

NOURISHED3
United States
Almost 3 years using the app
October 30, 2017

The app is the only one that allows you to have full control on the display of the free gifts on product pages and seamlessly add to basket dependent on whatever conditions of purchase you set. Support and modification since to tweak the app has been quick, professional and successful. Recommend!

Londonluggagetest
United Kingdom
Almost 3 years using the app
June 14, 2023

Great App, Great Assistance Whenever we need help, the helpcenter replies very quickly Thank you to David

MEDICUBE US
United States
Almost 3 years using the app
Secomapp replied July 2, 2023

Greetings MEDICUBE US,

We here at BOGOS love the great vibes you're sending our way:D
David is ecstatic to know that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
BOGOS - Customer Support Team

December 29, 2022

The app & its customer care are super amazing . would like to thank Anne for the quick help & the resolution .
good going
also would like to know other features or services

T T Bazaar
India
Almost 3 years using the app
Secomapp replied January 6, 2023

Thank you very much, T T Bazaar!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team

December 14, 2021

I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.

Thompson Luxury Bags
Germany
Almost 3 years using the app
Secomapp replied December 16, 2021

Dear Thompson Luxury Bags,

Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Alex
Free Gifts - Customer Support Team

May 27, 2021

Great support from Trix and Brian. They helped us set up the app across multiple stores, and the responses are lightning-fast.

KazeOrigins Austria
Hong Kong SAR
Almost 3 years using the app
Secomapp replied June 3, 2021

Good day to you KazeOrigins Austria,

It's so great to hear that we can be with you in multiple stores! Your awesome feedback would surely excite Brian and Trix. Our team are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

December 1, 2021

I used this app for Black Friday and it worked great for our customers, was very helpful and ran flawlessly!

PAPAYA
United States
Almost 3 years using the app
Secomapp replied December 7, 2021

Dear PAPAYA,

This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Daisy
Free Gifts - Customer Support Team.

July 8, 2021

This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.

Kalumi
United States
Almost 3 years using the app
Secomapp replied July 9, 2021

Hi Kalumi,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.