BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.
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Good app and good service. Does what it's supposed to do.
Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline.
Thank you
Greetings EnduroShield Australia,
It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development.
If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!
Much appreciated,
Hannah
BOGOS - Customer Support Team.
Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.
Good day to you Issada Cosmetics,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Trix
Free Gifts - Customer Support Team.
Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!
As a marketer, this app is quite useful for running promotional campaigns. I've just recently switched to the latest version, which appears an improvement. The support team are always very helpful.
Hello, Technique Tools.
Thank you so much for your thoughtful response! We will undoubtedly continue to strive to improve the features and experiences of our loyal customers in order to achieve perfect customer support, and we will rely on your helpful reviews to do so.
If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to give you the best service possible!
Best wishes,
Bert
Free Gifts - Customer Support Team
Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Good day to you Koko Black Chocolate,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
I used this app to create a spend XX$ > get a free product promo. It was simple and worked well, but my site is connected to an instore POS that provides inventory data and that created a conflict with the app, telling customers we were out of stock of the free gift. Anne helped me sort it out very quickly, and reset the app so it won't happen in future promotions. Really impressed with service.
Good day Nzo Active,
You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Sam
Free Gifts - Customer Support Team.
This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.
Hello Bondi Sands Europe,
We at Free Gifts appreciate the kind compliments you just left :D
This review will be immensely helpful to us as we seek to provide the best possible customer service!
Please contact us via Live Chat or email at support@secomapp.com if you have any questions.
I eagerly await the opportunity to serve you!
Blake
Free Gifts - Customer Support Team
This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.
Thank you very much, boscia!
We were thrilled to get such positive comments like yours!
Thanks to your feedback, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.
Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.
Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.