BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

Edited April 18, 2017

We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!

The Gluten Free Meal Co
Australia
Over 2 years using the app
August 10, 2020

Free Gifts is a wonderful app. It does exactly what is claimed and provides the perfect solution to our needs. It takes some work to get set up the way you want. Our site is built on custom code so we don't allow app developer access but Lea and Louis - the support team - were very helpful in offering solutions. The .css file was easy to understand and customize to match the appearance of our site. We had to make very few changes to the .liquid file to meet our needs. The app easily handles the 12+ levels of cart totals we have which include more than 60 free gifts. Output to our order forms is also completely compliant with our needs. Thank you Lea and Louis! Well done!

CustomShirt1.com
United States
Over 2 years using the app
August 13, 2021

I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!

Nano Singapore Shop
Singapore
Over 2 years using the app
Secomapp replied August 15, 2021

Dear Nano Singapore Shop,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

November 23, 2022

Robert was absolutely amazing support. I would recommend this App mainly because of the support from the team

Kate McIver Skin
United Kingdom
Over 2 years using the app
Secomapp replied December 1, 2022

To Kate McIver Skin, good day!

Thank you so much for your wonderful comments! The knowledge that we could help you right away makes our team, especially Robery, extremely happy. We would be inspired to put in more effort to enhance both our support team and our app by your invaluable support.

If you require any additional help, please don't hesitate to contact us via live chat or by email at support@secomapp.com. We enjoy being with you at all times.

Best wishes,
Hannah
Free Gifts - Customer Support Team

April 16, 2021

I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.

Knours.
United States
Over 2 years using the app
Secomapp replied April 19, 2021

Good day to you Knours,

We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.

In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited August 27, 2019

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

b.glen Europe
France
Over 2 years using the app
Edited September 7, 2021

This app was able to create the kind of offer I was looking to do and Support was very quick and helpful in helping me implement it! Thank you.

Gruff Pup
United States
Over 2 years using the app
Secomapp replied July 15, 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

January 2, 2020

Been looking high and low for a free gift app. Probably downloaded most of them and this one is the best! Support is super efficient too. A BIG thank you to Peter Nguyen for the fast response and helping out with my store. Much appreciated!

homehackplus
Singapore
Over 2 years using the app
May 2, 2022

Great app for us to use when we want to give a little extra boost to our seasonal promotions. And most importantly, EXCELLENT support when we need help.

Skull Shaver
United States
Over 2 years using the app
Secomapp replied May 3, 2022

Skull Shaver, I hope you're having a good day.

We sincerely appreciate your amazing review! Right now, our entire crew is overjoyed! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you need any help, please contact us by live chat or email at support@secomapp.com. We are always available if you want our assistance!

We looking forward to assisting you!
David
Free Gifts - Customer Support Team

October 28, 2020

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

NassifMD Dermaceuticals™
United States
Over 2 years using the app