BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,515)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

August 6, 2021

Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.

Conscious Chocolate
United Kingdom
Over 2 years using the app
Secomapp replied August 10, 2021

Dear Conscious Chocolate,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Alex
Free Gifts - Customer Support Team.

November 21, 2017

Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional

I really recommend this extension

Eloisebeauty
United Kingdom
Over 2 years using the app
March 13, 2023

Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice

escentials.com
Singapore
Over 2 years using the app
Secomapp replied March 22, 2023

Good day escentials.com,

Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Hannah
BOGOS - Customer Support Team.

Edited June 14, 2019

Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.

Purus Labs
United States
Over 2 years using the app
Edited July 30, 2018

Good and speedy support. App is good and useful to create complex free gift mechanics.

Robinsons Staging
Singapore
Over 2 years using the app
Edited December 4, 2024

Truly, their customer service system is amazing! Anne helped answer all my questions, solved the problem, and made my day! Thank you so much, Anne! :)

Wishtrend
South Korea
Over 2 years using the app
Secomapp replied August 22, 2022

Good day to you Wishtrend!

Thank you so much for your thoughtful comments about our assistance :D
Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!

Best wishes,
Hannah
Free Gifts - Customer Support Team

June 2, 2022

David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.

Bloom Connect SG
Singapore
Over 2 years using the app
Secomapp replied June 2, 2022

Have a fantastic day, Bloom Connect SG!

The Free Gifts customer service staff is grateful for your kindness and love.
David and Louis are very happy about the excellent feedback we've received:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Lucas
Free Gifts - Customer Support Team

July 2, 2021

I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly.
This app is good but the customer support team is more good!

ROMANTIC CROWN
Japan
Over 2 years using the app
Secomapp replied July 6, 2021

Dear ROMANTIC CROWN,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Martin
Free Gifts - Customer Support Team.

Edited April 18, 2017

We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!

The Gluten Free Meal Co
Australia
Over 2 years using the app
Edited October 5, 2022

I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.

KINApparel
United States
Over 2 years using the app
Secomapp replied October 13, 2022

Dear KINApparel,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.