BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,367)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

February 3, 2021

Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.

Trapo Singapore
Singapore
Almost 2 years using the app
Secomapp replied February 5, 2021

Thank you for leaving us a review! We're glad to know that our support team has managed to meet your needs for the promotion

April 24, 2023

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

SBT Cosmetics NL
Belgium
Almost 2 years using the app
Secomapp replied April 24, 2023

Hello, SBT Cosmetics NL!

Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
BOGOS - Customer Support Team.

October 12, 2018

We've used the Free Gifts app several times in different ways, and it always performs perfect. Totally worth it and especially now towards the holiday season.

HoneyGirlOrganics
United States
Almost 2 years using the app
July 28, 2021

Great App, Really helps keep my audience engaged without any hassles. Would recommend it to all brands.

pastels & pop
India
Almost 2 years using the app
Secomapp replied July 29, 2021

Hi pastels & pop,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

Edited July 31, 2018

This plugin is certainly the most extensive Free Gifting app on Shopify. You can create many different types of Gifting campaigns and the app comes with many settings so its very customizable. With a little bit of CSS editing the app looks great on the store. It is very easy for the customer to use. Secomapp has very good customer support and helped with installation and customizing the app for our specific store's needs.

Newrepublicshoes
United States
Almost 2 years using the app
December 16, 2021

Anne and Brian make the perfect support Team! Nothing is perfect, but so far they display great team cohesion and made me feel like they would think and tackle problems from both merchant and shopper point of views. Hopefully a long collaboration!

三麥廚房360º嚴選
Taiwan
Almost 2 years using the app
Secomapp replied December 17, 2021

Dear 三麥廚房360º嚴選,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be definitely delighted to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

August 12, 2022

We use this app to run more complex gift-with-purchase promotions and it's been a great tool! It's easy to navigate for simple promotions that we want to run, but it can get more confusing when there's more complexity to the promotions.. Although it can get confusing at times, I give this app 5 stars because of the excellent customer support! They are always quick to respond to my questions (even though we have a 14 hour time difference!), help me set up promotions, and help us customize pop-ups to fit our brand + styling. I've recently been working with David and he has been very helpful in solving our problems and walking me through everything so I understand clearly...and I ask a LOT of questions. My advice - reach out for help if you get stuck or if you don't like how something looks!! They're so helpful and supportive - it's been a great experience so far!

Barefaced
United States
Almost 2 years using the app
Secomapp replied August 15, 2022

"Good day to you Barefaced!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

May 3, 2018

Really good app and the support is amazing. Highly recommended, will increase your conversion rate.

Waiststrapper
United States
Almost 2 years using the app
November 29, 2020

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

YCL Jewels
Australia
Almost 2 years using the app
Secomapp replied December 3, 2020

Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.

January 13, 2022

Excellent customer support. App requires editing liquid code but the Secomapp team performed the install safely and quickly, then helped me create, customise and test my first offer via live chat all done within 30 min.

SMAI
Australia
Over 1 year using the app
Secomapp replied January 16, 2022

Good day to you, SMAI!

We can't express how grateful we are to have the opportunity to support your company! Our entire team is ecstatic to read your fantastic review. With your invaluable support, we will make every effort to provide better features and services.

You are always a source of pride and joy for us! Please contact us at any time via live chat or email at support@secomapp.com, as we are always happy to hear from you!

Best wishes,
Lily
Free Gifts - Customer Support Team.