BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

April 22, 2020

I use this app because when a customer buys our air dryers we need to include a box of free accessories. Instead of them adding the accessories themselves, Free Gifts adds it automatically at 0.00$ in the cart. It is very helpful since we work with a "3PL" and they need to have free items on the pick list to make sure the order is complete. They also offer great customer support!

Super-Dry Systems Inc.
Canada
Over 1 year using the app
April 2, 2022

Special thank you DAVID & LOUIS for such a great work :) Running a business and finding the right APP is not a easy thing. I was finding the BOGO automatic discount feature for my store after long search I have found FREE GIFTS BOGO APP for my store. Every business has different requirement but thing really get easier when APP developer listen and understand our requirement and they do help to make our work in our way. I asked many time for help and the all APP team members was very helpful , they listened and understand my requirement and done a fantastic job. Keep doing great work guys .

Muscle Station
Australia
Over 1 year using the app
Secomapp replied April 6, 2022

Hello Muscle Station!

I hope you are having as a nice day as we are right now! Those kind words really help to motivate our entire team to strive further toward greatness! David and Louis are really energized by those words as they are so happy now!

Let us know if you need anything by contacting on Live chat as well as our support email: support@secomapp.com!

Thank you so much!
Liv
Free Gifts - Customer Support Team

January 30, 2024

迅速解決問題 服務態度非常好 很推薦

catslife.tw
Taiwan
22 days using the app
Edited December 10, 2020

Super easy app to use for free gifts , implementation was simple + quick and the customer service is great + speedy!

Azurina
United Kingdom
Over 1 year using the app
March 28, 2023

Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.

Honeykissme
United States
Over 1 year using the app
Secomapp replied April 7, 2023

Good day Honeykissme,

You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
BOGOS - Customer Support Team.

Edited April 9, 2024

Fantastic support team! - Would highly recommend to anyone looking to implement BOGO offers on their Shopify store.

Ice Jewellery Australia
Australia
Over 1 year using the app
Secomapp replied December 6, 2022

Good day to you, Ice Jewellery Australia!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

May 17, 2021

The customer service is very helpful & quick answer. And they really nice make for me more option I want. I will buy this app for 2 new websites. Thanks

DTK Nail Supply
United States
Over 1 year using the app
Secomapp replied May 17, 2021

Hi DTK Nail Supply,

We are so grateful to accompany you with not just 1 but 3 stores! With your precious support, we will work harder to provide better app and better support to our merchants.

If you need any further support, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to assist you!

Best regards,
Richard
Free Gifts - Customer Support Team.

May 20, 2021

I already spend 7 days try use this app for 3 websites.It is good app and easy to use , save my time a lot of . I use a lot of app but it is not good so I will keep use this app for more my website in the future.Thanks the Team app help me a lot of and they can speak Vietnamese language so it is easier for me to talk. :)

ND Nails Supply
United States
Over 1 year using the app
Secomapp replied May 21, 2021

Dear ND Nails Supply,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you in another language rather than English.

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Best regards,
Alex
Free Gifts - Customer Support Team

Edited June 24, 2024

I've been using it for over an year. It works well and offers variety of options. The team is quick to respond to individual issues you may encounter and they adapt it to your needs. It has a great option to track the total amount a customer spends in the store and offers them a free gift after they reach a preset limit.
All in all it does what is says, so worth the money.
And special thanks to Anne and Brian for the quick support and customizations that we asked for.
And to Limo who stood by me for a loooong time to figure out what I did wrong in our offers.

NovaKoja.com
Bulgaria
Over 1 year using the app
Secomapp replied December 28, 2022

Good day NovaKoja.com!

Sincerely, thank you for such a wonderful review! Our team is all delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
Free Gifts - Customer Service Team

Edited June 6, 2024

The app has been improved and works really well for us. Definitely recommend it to others too. The staff helps us promptly to fix any issues. Thanks

The Pink Foundry
India
Over 1 year using the app
Secomapp replied December 12, 2022

Thank you for the updates The Pink Foundry,

This is Richard, manager of the Customer Success team,
We apologize for the inconvenience and our support team has just contacted you via both chat and email ticket ID #130927 to resolve the situation,

Can you check the email so we can help you resolve it the soonest?