BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

March 25, 2021

Secomapp has AMAZING apps! But what's even better is the Dev who answered every question and fixed any issue I had, immediately! I'm so impressed by the customer service that I recommend EVERYONE to download and try their apps because if something is not working properly, it will get fixed to your satisfaction and for me that's key in downloading an app. Thank you VERY MUCH Brian Lee you and your apps are truly are AMAZING!!

Juicy-Junk
United States
Over 1 year using the app
Secomapp replied March 26, 2021

Hi Juicy-Junk,

You made our day with your awesome review! Brian will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited April 3, 2023

BOGOS Free gift & Buy X Get Y is an easy to configure application with an available and understanding Team.

Maison Close - FR
France
Over 1 year using the app
Secomapp replied April 7, 2023

Good day, Maison Close - FR!

Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.

If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!

Best wishes,
Hannah
BOGOS - Customer Support Team

August 30, 2016

Love this App. It does what I need it.

French Press Coffee
United States
Over 1 year using the app
October 14, 2021

The customer service behind this app is phenomenal! They helped me achieve the exact offer I was after which included editing code on my site. The best part, it was a super quick process and the service team understood exactly what I wanted. Would definitely recommend!

FOAM The Label
Australia
Over 1 year using the app
Secomapp replied October 15, 2021

Good day to you FLOAM The Label,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Martin
Free Gifts - Customer Support Team.

Edited April 6, 2024

The application works as expected if you a looking for a discount application that can deal with multiple offers simultaneously.

It comes with a complex system, that allows you to create any offer that you wish with your specific conditions.

The main star of this service, is the support team.
They were very helpful and made sure to help us set it up correctly to our specifications with some proper testing before we do a public launch.

Our usual point of contact is Mina, and she has been a joy with her fast and effective support.

The availabilty of their support team is on a very high level.

A big plus is that they are very accomodating to feedback, so please do not hesitate to give constructive feedback or suggestions which will only benefit us, the end-users.

COBAGS
Denmark
Over 1 year using the app
Secomapp replied October 18, 2022

Hi COBAGS,

I'm Hannah from Free Gifts - Customer Support Team. Thank you for giving us an awesome review!

We hope to improve the Free Gifts features in the future to help you enjoy our app even more. Your feedback would inspire us to work harder and contribute to the prosper of your business. If you have any questions about the app, please contact us via live chat or email at support@secomapp.com. We are always eager to assist you. :)

Best regards
Hannah
Free Gifts - Customer Support Team.

Edited October 15, 2024

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service. Special thanks to David from Dev team!

Kaio-Dia
France
Over 1 year using the app
Secomapp replied April 24, 2023

Good day Kaio-Dia!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

January 22, 2019

This is such a cool app. I think it really adds to my store for people to be able to select a free gift. It works great! Easy to design and use. Love it!

INFINITE LINX FASHION
United States
Over 1 year using the app
February 17, 2023

Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!

etikette
Australia
Over 1 year using the app
Secomapp replied March 8, 2023

Good day to you etikette,

Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
BOGOS - Customer Support Team

Edited October 30, 2018

Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.

Silk THX Inc.
United States
Over 1 year using the app
June 9, 2017

great app and great customer service

Awareness Alert
United States
Over 1 year using the app