BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,240)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through promotional campaigns like Buy-One-Get-One offers. They find the interface user-friendly and appreciate the flexibility of features like "Free Gift Buy X Get Y." The app is noted for its seamless integration with Shopify, reliable performance, and the support team is praised for their prompt and effective assistance. Merchants report an enhanced shopping experience and increased average order values.

November 21, 2021

This app is great! Easy set up and everything is very straight forward. Best part of this app is the customer service! Night before the drop and I have my problem fixed in minutes thanks to their quick and helpful support. Not only is the app great but the team behind it is even better. What more could you want!

Shop Just Go
United States
About 1 year using the app
Secomapp replied November 21, 2021

Dear Shop Just Go,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Alex
Free Gifts - Customer Support Team.

November 23, 2022

This app has met every need of mine and the cherry on top was David's customer support that made setting up the app effortless.

Best SA
South Africa
About 1 year using the app
Secomapp replied December 1, 2022

Have a wonderful day, Best SA!

We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always delighted to be with you.

Best,
Hannah
Free Gifts - Customer Support Team

January 19, 2018

Great app and great customer service. They've helped us many times with customizations we inquired about. Would definitely recommend!

Meraki Journey
United States
About 1 year using the app
November 8, 2022

Hledali jsme aplikaci, která umí na shopify e-shopu nastavit možnost přidat dárek k objednávce při nákupu např. dvou titulů. Zkusili jsme proto právě tuto. Akci lze nastavit i jen pro omezený výběr zákazníků - přes konkrétní proklik. Navíc mají skvělou podporu na chatu, která vám s veškerým nastavením (a to i grafiky) ochotně pomůže.

OneHotBook
Czechia
About 1 year using the app
Secomapp replied November 10, 2022

Dobrý den, OneHotBook,

Vážíme si vaší pozitivní zpětné vazby! Právě teď je celý náš tým nadšený! Budeme i nadále tvrdě pracovat na zlepšování našich produktů a zkušeností našich věrných zákazníků s vaší podporou.

Pokud potřebujete pomoc, kontaktujte nás prostřednictvím živého chatu nebo e-mailu support@secomapp.com. Jsme vždy k dispozici, abychom vám pomohli, pokud to potřebujete!

Omlouvám se za případné chyby v překladu, protože jsme použili Google Translate pro češtinu :D

Doufáme, že vám budeme užiteční!
Hannah
Free Gifts – tým zákaznické podpory

March 4, 2022

J'utilise cette application depuis plus d'un 1 an, une équipe au top, très réactive, Un GRAND MERCI à Robert et David qui m'on assisté aujourd'hui pour résoudre mon problème . Encore merci

cuisinedaction
France
About 1 year using the app
Secomapp replied March 8, 2022

Bonne journée, cuisinedaction!

Vous avez égayé notre journée, en particulier celle de David et Robert, en faisant confiance à l'application Free Gifts et en lui attribuant cinq étoiles ! Toute notre équipe est ravie d'avoir pu vous aider et vous faire plaisir !

Si vous avez d'autres questions ou préoccupations, veuillez nous envoyer un courriel à support@secomapp.com. Nous sommes là pour vous aider chaque fois que vous en avez besoin !

Meilleurs vœux,
Jim
Cadeaux gratuits - Équipe d'assistance à la clientèle.

Edited October 12, 2023

Great help and fast customer support! We downloaded the app and it was working in just seconds. If you need an app like this for adding gifts to your store, this is the one!

Max Pro x MOHI
Netherlands
About 1 year using the app
Secomapp replied September 12, 2022

Hello, Max Pro x MOHI.

Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience.

If you require any extra assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to offer you the best service possible!

Best regards!
Hannah
Free Gifts - Customer Support Team

March 13, 2018

Very happy with this app! I've used it across a few different websites now, and if there are any issues Louis at the help desk is extremely quick and so helpful. It's so great to have a staff member who's very competent and very quick to assist with installation to even assistance with implementation. (Thanks, Louis!)

My tip is to keep it simple when using this app and don't over complicate thing. As I said, I'm using it across four brands and strongly recommend it to anyone considering a free gift app.

Skinny Tan Au
Australia
About 1 year using the app
May 23, 2016

Great.You can help us in solving the problem with using the App in time.And what's more ,it helps us to promote our activity more effectively.Five Stars for your job.

Cupshe
Canada
About 1 year using the app
Edited December 9, 2023

MINA FROM CUSTOMER SUPPORT IS AMAZING!! This app has helped me TRIPLE my conversion rate. It's by far the best app i have ever used hands down nothing even comes close to making an impact in my sales and for the FIRST TIME EVER i am FINALLY PROFITABLE!!! All thanks to BOGOS APP and NO THIS IS NOT A PAID REVIEW!

My Store
United States
About 1 year using the app
Secomapp replied August 14, 2023

Have a fantastic day, My Store!

We appreciate your kind words. Mikie and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

August 12, 2021

Great app to offer multiple campaigns to our customers.
Supports we get are responsive and professionally done. 100% worth the cost

SENSHA
Australia
About 1 year using the app
Secomapp replied August 12, 2021

Good day SENSHA,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Sam
Free Gifts - Customer Support Team.