BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,521)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

Edited December 4, 2024

Truly, their customer service system is amazing! Anne helped answer all my questions, solved the problem, and made my day! Thank you so much, Anne! :)

Wishtrend
South Korea
Over 2 years using the app
Secomapp replied August 22, 2022

Good day to you Wishtrend!

Thank you so much for your thoughtful comments about our assistance :D
Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!

Best wishes,
Hannah
Free Gifts - Customer Support Team

June 2, 2022

David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.

Bloom Connect SG
Singapore
Over 2 years using the app
Secomapp replied June 2, 2022

Have a fantastic day, Bloom Connect SG!

The Free Gifts customer service staff is grateful for your kindness and love.
David and Louis are very happy about the excellent feedback we've received:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Lucas
Free Gifts - Customer Support Team

November 22, 2023

Great onboarding experience with a lot of personal contact by the support team. I think everything is set up correctly and it seems easy to to in on my own right now. Thanks for your help Anne.

ByAlex
Netherlands
29 days using the app
July 2, 2021

I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly.
This app is good but the customer support team is more good!

ROMANTIC CROWN
Japan
Over 2 years using the app
Secomapp replied July 6, 2021

Dear ROMANTIC CROWN,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Martin
Free Gifts - Customer Support Team.

Edited April 18, 2017

We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!

The Gluten Free Meal Co
Australia
Over 2 years using the app
Edited October 5, 2022

I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.

KINApparel
United States
Over 2 years using the app
Secomapp replied October 13, 2022

Dear KINApparel,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

August 10, 2020

Free Gifts is a wonderful app. It does exactly what is claimed and provides the perfect solution to our needs. It takes some work to get set up the way you want. Our site is built on custom code so we don't allow app developer access but Lea and Louis - the support team - were very helpful in offering solutions. The .css file was easy to understand and customize to match the appearance of our site. We had to make very few changes to the .liquid file to meet our needs. The app easily handles the 12+ levels of cart totals we have which include more than 60 free gifts. Output to our order forms is also completely compliant with our needs. Thank you Lea and Louis! Well done!

CustomShirt1.com
United States
Over 2 years using the app
September 28, 2019

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.

Amazing-Solutions.com
United States
Over 2 years using the app
August 13, 2021

I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!

Nano Singapore Shop
Singapore
Over 2 years using the app
Secomapp replied August 15, 2021

Dear Nano Singapore Shop,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

November 23, 2022

Robert was absolutely amazing support. I would recommend this App mainly because of the support from the team

Kate McIver Skin
United Kingdom
Over 2 years using the app
Secomapp replied December 1, 2022

To Kate McIver Skin, good day!

Thank you so much for your wonderful comments! The knowledge that we could help you right away makes our team, especially Robery, extremely happy. We would be inspired to put in more effort to enhance both our support team and our app by your invaluable support.

If you require any additional help, please don't hesitate to contact us via live chat or by email at support@secomapp.com. We enjoy being with you at all times.

Best wishes,
Hannah
Free Gifts - Customer Support Team