BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,374)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

October 27, 2020

Once all the coding is done the app works amazingly. Their customer service is very good and efficient.

Novex Hair Care
United States
About 1 year using the app
August 8, 2022

It allows you to add the free gift to the cart, which we find makes for alot better conversions then simply stating it comes with it. We also had an issue (our own fault) and the company not only told us what was wrong, the went ahead and fixed it as a draft, and then followed up two days later just to be sure it was still working.

Forest Glory
United States
About 1 year using the app
Secomapp replied August 10, 2022

Hi Forest Glory,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Louis
Free Gifts - Customer Support Team.

November 24, 2023

Die App funktioniert gut und der Service reagiert schnell.

Laetitia Naturprodukte
Germany
About 1 year using the app
March 31, 2023

It's straightforward to install and use the app. The staff are very helpful and fast to support and guide you through any doubts. You don't have to worry about the back end.

Alex Carro Skincare
Spain
About 1 year using the app
Secomapp replied April 7, 2023

Good day Alex Carro Skincare,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team

November 19, 2021

Great app, does what it says. Easy to reach out to support and get set up within a day. Perfect for what we need.

Little Green Radicals Wholesale
United Kingdom
About 1 year using the app
Secomapp replied November 19, 2021

Dear Little Green Radicals Wholesale,

We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

June 8, 2022

Incredible customer service and prompt response to all questions! We would recommend it to anyone who wants to add a gift promotion program to their store.

petpawz.com.au
Australia
About 1 year using the app
Secomapp replied June 14, 2022

Hello, petpawz.com.au,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
David
Free Gifts - Customer Support Team

March 22, 2023

David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.

BIBA LOS ANGELES
United States
About 1 year using the app
Secomapp replied April 7, 2023

Greetings BIBA LOS ANGELES,

Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!

Please contact us via live chat or email at support@secomapp.com if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available!

We wish you the best of luck!
Hannah
BOGOS - Customer Support Team.

August 19, 2022

Amazing Customer Service: I have been on Shopify for many years now and have tried a lot of apps over time... nothing compares to the customer support I received form David, it was 1. extremely quick AND off hour (as I decided at 6pm to set up a new app for an email going out at 6am the next day) but 2. also very friendly and easy along the way... I'm excited to continue to use this app and have access to other (hopefully equally as awesome) Customer Representatives like David.

Substance Nutrition
United States
About 1 year using the app
Secomapp replied August 22, 2022

Hello there, Substance Nutrition,

We at Free Gifts appreciate the good vibes you're sending our way :D
David is overjoyed to hear that you are satisfied with his assistance!
In order to improve our service, our team will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

Have a fantastic day!
Hannah
Free Gifts - Customer Support Team

August 30, 2019

This app has added an incredible service to our online sales and we've certainly had a huge hike in our conversation rate since installing. What's more - their customer service is fantastic. Every time I contact them they are able to help me and are really fast. Thank you for making a great app. Love it! Highly recommend.

Good Medicine Beauty Lab
United States
About 1 year using the app
October 17, 2022

Great app! Useful and easy to use. Customer support is amazing, fast and very helpful even with customisation. Thanks

Republic of Florence
Australia
About 1 year using the app
Secomapp replied October 18, 2022

Dear Republic of Florence,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.