BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,374)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

November 6, 2018

good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!

BunkBedKing
United States
About 1 year using the app
Edited May 25, 2022

This app has been awesome for us. We've had it for several years now. The best part truly is their customer services and development team. Anne today, was able to solve some issues I was having, brought in her development team and solved the issue. Kept testing with me until all issues were solved. Thank you and I truly appreciate you're prompt response and dedication.

House of Sillage
United States
About 1 year using the app
Secomapp replied May 14, 2021

Hi House of Sillage,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Sam
Free Gifts - Customer Support Team.

July 12, 2022

The app is amazing! works super well. Also, the app's staffs are incredibly nice and always solve problems right away! Literally favorite app so far!

NEOGENLAB US
United States
About 1 year using the app
Secomapp replied July 12, 2022

NEOGENLAB US, hope you enjoy your wonderful day!

The Free Gifts customer support staff appreciates your generosity and love.

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

Customer Support Team at Free Gifts is delighted to be working with you.
Dave
Free Gifts - Customer Service Team

November 24, 2023

I love this app, ive tried others but always come back here. Easy to use and great customer service who always help immediately

Supple Skin Co
Australia
12 months using the app
August 30, 2021

I'm using the app since 5 months and honestly it works perfectly. The user experience is great. But what I prefer in the app is the aftersales service, the chat is great, and people working there are always happy, fast to solve your issues and professional. Special thanks to "TRIX" on the team :)

Nid de rêve
France
About 1 year using the app
Secomapp replied September 1, 2021

Good day Nid de rêve,

We are all so proud that our app and support can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

October 2, 2023

i had a lot to change and set up but David was here !! He did a really good job so big thanks to him.

L'Enfant Malin
Estonia
12 months using the app
October 31, 2016

We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.

Hotmilkau
Australia
12 months using the app
November 16, 2023

Great customer service!

Hey Zoe
United States
12 months using the app
July 22, 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Shiokadooo
Singapore
12 months using the app
Secomapp replied July 22, 2021

Good day Shiokadooo,

You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

May 20, 2016

Good Support! Fast Response and fix the problem quickly!

Sgrocerie
Singapore
12 months using the app