BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,235)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through promotional campaigns like Buy-One-Get-One offers. They find the interface user-friendly and appreciate the flexibility of features like "Free Gift Buy X Get Y." The app is noted for its seamless integration with Shopify, reliable performance, and the support team is praised for their prompt and effective assistance. Merchants report an enhanced shopping experience and increased average order values.

June 7, 2023

Have been using the app for quite some time now. Wonderful support, always there to help. Recommended!

Starbond
United States
8 months using the app
Secomapp replied June 9, 2023

Have a nice day Starbond,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

July 18, 2022

L'application est très facile à utiliser et le service client très réactif et très sympathique je recommande !

Label K
Belgium
8 months using the app
Secomapp replied July 19, 2022

Bonjour Label K,

Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !

Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D

Nous espérons vous être utile!
Élie
Cadeaux gratuits - Équipe d'assistance à la clientèle

October 22, 2020

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

The Base Collective
Australia
8 months using the app
December 12, 2019

It`s a very powerful app and does an excellent job providing free gifts to my customers and boost sales. I do not have much data yet to share, though, but the start looks very promising. However, it is a challenge to install it, especially if you are not a tech guy or don't have much time.

But Peter from secomapp tech support is a simply incredible, very helpful, kind, and friendly guy. He installed the app very quickly and help me with some modifications. Awesome job!

TwinnyTube™
Slovenia
8 months using the app
November 1, 2021

I like the app and the flexibility it provides with regards of gift combinations and presentations in the product and cart pages. The support team is outstanding and always there if you need them.

Almah Skincare
Australia
8 months using the app
Secomapp replied November 2, 2021

Good day to you Almah Skincare,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

Edited March 17, 2024

Though some unpleasant experiences happened before, I must say BOGO has a good support team. Timely response even at the weekend. Thanks MINA for her help:)

______________
Very unpleasant use experience. The use experience is not well designed enough that permitted non-target audience of our campaigns to get free gifts. This has caused us huge losses.

EcoFlow Germany
Czechia
8 months using the app
Secomapp replied October 25, 2023

Hi EcoFlow Team,

I'm really sorry for the inconvenience! Our team has sent you a message via both Live chat and email to resolve the problem. Could you check your mailbox and let us know your thoughts?
I look forward to your response!

Regards,
The BOGOS Team

March 1, 2018

Quick Support, very helpful and have the problem solved quickly.

Make Body Bra Shapewear
United States
8 months using the app
June 29, 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Waggy Pup
United States
8 months using the app
Secomapp replied June 30, 2021

Good day to you Waggy Pup,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

December 16, 2019

I have used the app in the last email campaign (BOGO) and achieved some great results, which is a ca. 27% increase in sales. The app offers many features, and I will test them more in the future. However, I had some issues with installation, and I could not do it by myself, but Peter, from their support, gave me a hand and did a really excellent job. He was very friendly and showed me how the app works! Thanks, man!

Študentska-trgovina.si
Slovenia
8 months using the app
December 15, 2021

Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)

Ausnew Home Care
Australia
8 months using the app
Secomapp replied December 17, 2021

Good day to you, Ausnew Home Care!

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.