Reviews (1,889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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The APP software is very practical, the settings are quite simple, and the customer service is also quite good
Good day 迪桑特DESCENTE-台灣官方直營網站!
We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support.
If you require assistance, please contact us via live chat or email at support@secomapp.com. We are always here to help if you need it!
We hope to be of service!
Anne
Free Gifts - Customer Support Team
Perfect for the holiday season! Customers love free gifts, especially around the holidays. It's a perfect way to incentive customers in a unique way or creating 'combos' or sets.
Great app , great support 10/10 :)
The app does what I needed and gives you a lot of setting options. Had to fix a small specific issue before using the app.
The support responded super quickly and was very helpful and proactive in problem-solving. Great job!
Dear Mother Nature Cosmetics,
Thanks so much for joining us! We couldn't be happier to meet your expectations with our app and services! Our Free Gifts app will get even better as a result of your encouragement.
Please feel free to contact us via live chat or email if you have any questions or concerns.
Greetings and best wishes.
Deja
Free Gifts - Customer Support Team.
Great app!
Easy to use and the team is very helpful.
Thank you guys.
Customer service has helped to solve the problem. So far everything is working. Thanks~
If you have any problems, please ask their customer service first.
Remember to back up the theme before installing apps.
Dear Qcare Asia,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Amber
Free Gifts - Customer Support Team.
Great app! It is a useful tool and easy to use. Customer support was amazing and very helpful and they helped me accomplish everything I needed to do. Great thx to David!
A kind thank to you, LIPOWER!
We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!
If you require assistance, please contact us via Livechat or email at support@secomapp.com.
We're thrilled to have you on board!
Hannah
Free Gifts - Customer Service Team
Very helpful customer service and easy set up with the help of their team. App works well and looks great on my website
Hello Worry Rings,
Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!
David
Free Gifts - Customer Support Team
We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!
Customer service is fantastic. Great for applying 1 free item to the cart. GWP with multiple options required a bit more styling
Good day to you 2XU,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!
Best regards,
Trix
Free Gifts - Customer Support Team.