Reviews (1,889)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.

January 19, 2017

Excellent app. Very easy to use. Awesome customer support!!

Myshoppingbay
Thailand
23 days using the app
Edited November 25, 2021

Top notch customer service!! Robert and Henry were amazing to work with. They were able to get my issue resolved before my big sale! Highly recommend! I love the Spend x Get y options among the others. Highly valuable for my shop!

Twisted Earth Artistry
United States
23 days using the app
Secomapp replied November 26, 2021

Hi Twisted Earth Artistry,

You made our day with your awesome review! Robert and Henry will be happy to know that we were able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Ellie
Free Gifts - Customer Support Team.

May 1, 2017

Really useful app for my needs - I wanted to do a "spend $.." and received a free gift. The support is great and the guys integrate the app for you and are ready to answer any queries you may have. Highly recommended

Temples And Markets
Australia
23 days using the app
December 24, 2019

I used this app for creating offers. The team was helpful enough to install the code to my store, and even give me starting ideas by creating tests. When it comes to the app, it is easy to use for a beginner and quite simple. I hope Secomapp continues to work on improvements.

Baby Andy
Serbia
22 days using the app
September 17, 2016

Great BOGO app. Installation is pretty complicated. If you aren't good with code, just have them install it for you. They do it for free. I had a minor problem with the way the badge was displaying, but Nicolas had it fixed in no time. Great customer service!
www.advantagesupplements.com

Advantagesupplements Com
United States
22 days using the app
January 27, 2015

I highly recommend this app and its amazing support staff! I have never encountered any other shopify app support that has been this helpful and prompt. I love how they've been able to customize the app for me, and I can already tell it is going to boost sales a lot! It looks fantastic and works perfectly! Thank you sooooo much!

Eyelashes Unlimited
United States
22 days using the app
December 18, 2018

Super cool app! Increase my shop revenue unbelievably! so happy I found it. Don't forget to ask for Louis's help! He will help you avoid coding pain

Bobomart
Vietnam
22 days using the app
November 17, 2022

I used this app to help add a free gift to cart option and the team were a wonderful support and very communicative in getting everything set up for us. A big thanks to Anne and Brian! Great app.

Hunter & Nomad
Australia
22 days using the app
Secomapp replied November 17, 2022

Dear Hunter & Nomad,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

December 19, 2014

This is an absolutely amazing app. The support team is extremely helpful, friendly and quick. The app is easy to use and functions very well. I would highly recommend this app to all store owners especially after testing many others that were not nearly as good as this one.

Kogi Naturals
Canada
22 days using the app
August 5, 2022

Excellent app, fast, efficient support, best support team I have had on the web. Excellent app, fast, efficient support, best support team I have had on the web.

Vovò Gioielli
Italy
22 days using the app
Secomapp replied August 10, 2022

Happy day, Vovò Gioielli!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!
If you ever need assistance with upcoming ones just message us via LiveChat or send us an email to support@secomapp.com!

It's always a joy to have you!
Giselle
Free Gifts - Customer Support Team.