Reviews (1,893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.
Hi Arch Angel Shoes,
This is Free Gifts Customer Support Team. Thank you very much for your kind words on the Free Gifts app, as well as your useful input. Your support means everything to us, and it will motivate the Free Gifts Team to work even harder to expand the features for our loyal clients.
If you have any more questions, please contact us by live chat or email at support@secomapp.com. We are always willing to help!
Best wishes,
Kenny
Free Gifts - Customer Service Team
Just the solution that I was looking for. The customer service team is very supportive and response. Thanks so much.
Great app, and excellent customer support. Our customers now get a choice of free product after spending €80 :)
David and Brian are the best. They literally set up my offer for me! They were very patient and it was best experience I've ever had with any Shopify app.
Good day to you Glowstone Jewelry!
That is a truly heartfelt review! Right now, David and Brian are overjoyed!
Thanks to you, we now have even more drive to improve our services in the future:D
If you require any assistance, please contact us via Live Chat or support@secomapp.com.
Best regard,
Daniel
Free Gifts - Customer Support Team
I'm so satisfied with how this app works and the customer support that's provided. For my christmas deal I wanted free products to appear automatically in my cart and within no time with the help of the developers and Anne of the customer support this was arranged. Thank you for putting all the effort in and for the great customer support Anne!
Good day Lashs London,
We are all so proud that our app and support can make you feel satisfied! Anne would be really excited to read your awesome review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Installation was quick and easy. The app is full of features and worked with no issues at all. Would recommend!
GREAT SUPPORT! Made the liquid adjustments for my old theme in a second and for free! The team is more than willing to go the extra mile for their customers. They found a customized otions form e requirements. Thanks a lot!
Good day INNOMETICS,
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put out additional effort to further enhance our Free Gifts application as a consequence of your enthusiasm.
If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!
All the best,
Darnell
Free Gifts - Customer Support Team.
Great app and great support team! Customer service was very helpful and speedy in all responses. Would recommend.
This is the best customer service I've ever received! Amazing App and support
Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)
Good day The Peggy
We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.