Reviews (1,883)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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This is the best customer service I've ever received! Amazing App and support
Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)
Good day The Peggy
We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
We're using this app for Buy X, choose a free gift and it's been working wonderful for us. David and Louis have been fast in responding to our needs for customization to get our pop ups branded and matching our site. Highly recommend.
Have a wonderful day, Okanui Testing Site!
The Free Gifts customer service team appreciates your generosity and love.
David and Louis are overjoyed with the positive feedback we've received:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
I'm overjoyed that we're working together!
Grace
Free Gifts - Customer Support Team
The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️
Greetings BELLA FARRUGIA BROWS,
We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!
Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!
Much appreciated!
Hannah
BOGOS - Customer Support Team
Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.
Awsome to get discount and gift
Very quick with responses and fixes! Great job!
Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Good day to you Kuppy,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Hannah
Free Gifts - Customer Support Team.
Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!
Our support team really appreciate your review. We're thriving to develop our app to serve you better!
brilliant support, went out his way via skye to really help.