Reviews (1,894)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.

January 26, 2022

GREAT SUPPORT! Made the liquid adjustments for my old theme in a second and for free! The team is more than willing to go the extra mile for their customers. They found a customized otions form e requirements. Thanks a lot!

INNOMETICS - Naturkosmetik Rohstoffe & Know how
Austria
4 days using the app
Secomapp replied January 26, 2022

Good day INNOMETICS,

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put out additional effort to further enhance our Free Gifts application as a consequence of your enthusiasm.

If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!

All the best,
Darnell
Free Gifts - Customer Support Team.

December 14, 2018

Great app and great support team! Customer service was very helpful and speedy in all responses. Would recommend.

Comfortravel
Canada
4 days using the app
June 2, 2018

This is the best customer service I've ever received! Amazing App and support

Rocky Mountain Barber Canada
Canada
4 days using the app
March 21, 2023

One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.

Holy Land Dates
United Kingdom
About 3 hours using the app
Secomapp replied March 22, 2023

Thank you so much, Holy Land Dates!

Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D

If you require assistance, please contact us via Live Chat or email at support@secomapp.com.

Have a wonderful day ahead,
Hannah
BOGOS - Customer Support Team

December 8, 2021

Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)

The Peggy
United Kingdom
4 days using the app
Secomapp replied December 10, 2021

Good day The Peggy

We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

December 4, 2019

Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.

Akeso Innovations
United States
3 days using the app
November 24, 2017

Awsome to get discount and gift

Fanmv
Japan
3 days using the app
May 27, 2016

Very quick with responses and fixes! Great job!

Thepeachbox
Hong Kong SAR
3 days using the app
March 8, 2021

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

The Tool Locker
United States
3 days using the app
Secomapp replied March 11, 2021

Our support team really appreciate your review. We're thriving to develop our app to serve you better!

July 27, 2018

brilliant support, went out his way via skye to really help.

Amournoireu
United Kingdom
3 days using the app