BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,375)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

May 3, 2019

Very good and prompt customer support provided by the team around different scenarios .Thank you :)

enfashop-hk-dev
Hong Kong SAR
2 months using the app
June 30, 2020

Really good app. Works pretty well. The customer support is amazing and helps with every single problem.

GenTo GmbH
Germany
2 months using the app
November 23, 2022

Amazing customer service! Daniel has been so patient and helpful getting me started and answering all of my questions.

Five Love
United States
2 months using the app
Secomapp replied December 1, 2022

You have a fantastic day, Five Love!

We sincerely appreciate your kind words. Daniel, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team.

If you need any further assistance, don't hesitate to get in touch with us via live chat or email at support@secomapp.com. We always feel happy to be with you.

Wishing you luck for your future promotions!
Hannah
Free Gifts - Customer Support Team

July 31, 2019

This app is working fantastic and the support is great! Very fast and accurate.
I've used another free gift app before, and this one is better so far. Great!

uk.askmspark.com
Hong Kong SAR
2 months using the app
July 8, 2021

Go beyond the built in Shopify discounts.
Secomapp is an absolutely fantastic team with first class support.
This is not just an app, this is a partner you can count on for your shop.

UJ Development
United States
2 months using the app
Secomapp replied July 9, 2021

Good day UJ Development,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

June 21, 2023

The customer service of this app responds promptly, and there is no fear of issues being unresolved! I am extremely grateful for the assistance in setting up the backend and the quick problem-solving. They are also willing to brainstorm if there are any optimization methods. Thank you so much!

LiFE RiCH 富川創造
Taiwan
2 months using the app
Secomapp replied July 2, 2023

Dear LiFE RiCH 富川創造,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.

Best regards,
Hannah
BOGOS - Customer Support Team.

June 17, 2021

Great app and great support team. They have been very helpful with quick responses. Would recommend this app.

Amanda Harrington London
United Kingdom
2 months using the app
Secomapp replied June 18, 2021

Hi Amanda Harrington London,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

All the best,
Sam
Free Gifts - Customer Support Team.

December 8, 2017

I would definitely recommend it to a friend. The attention they give to your business is great and they want to make sure they set up everything correctly to your liking. It would be nice to have a chat service where we can work a little more quickly but overall I am very satisfied.

Premium Wholesale Kitchenware
United States
2 months using the app
November 25, 2018

We urgently needed to set up this app for a pre-black friday deal that involved giving free gifts if a customer's order met a $ amount. Their support responded right away to help us set up in a timely manner and responded to all our questions quickly. The app worked great for the free gift deal which motivated customers to want to buy in order to get the gift. Great app and great support!

D'IYANU
United States
2 months using the app
July 20, 2020

Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.

Zahaar
United Arab Emirates
2 months using the app