Reviews (1,889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.
Hi Pippadu,
Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Hannah
BOGOS- Customer Support Team.
I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.
I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.
Nice day to you Exertier trésor des alpes,
Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
BOGOS - Customer Support Team.
Great app but the support is even better. Helped me set up what I thought was a tricky offer. Great work.
Good day to you EAC Animal Care New Zealand,
Thank you so much for leaving us so awesome a review! Our team will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Rio
Free Gifts - Customer Support Team.
Very helpful support team on the live chat who are willing to help with anything and everything. Great app and easy to use!
Thank you very much. Vancouver Island in a Box!
We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
Free Gifts - Customer Support Team
This is really nice app. It works exactly what I want. There is small issue in displaying the Gift Icon and they help me to solve it in minutes. Recommended.
The support was fast and helpful! Brian helped me fix the font style and he was very efficient. The free gift app is working as planned and I am very impressed! Thank you!
So there I was, a sucker on the eve of Black Friday/Cyber Monday weekend. Installing this app for the first time, at 11pm. I couldn't get it to work, mostly because I had trouble installing the liquid code (not my forté). I began to panic - I had my BFCM promos going live in just a few hours and the free gift part was not sorted out yet! I emailed their support team, gave them access, went to bed and just prayed that they would be able to help.
I woke up this morning and boom! APP WAS LIVE, AND WORKING PERFECTLY. Talk about stress relief. I was blown away by the speediness of the work.
This app, once you get it installed, is SO easy to use. I've since made promo edits several times, with no issues. (and no further code changes needed) There is a good reason why this is one of the best rated free gift apps. Service and product is top notch!!! Thank you Peter!
Sheena Brady
Founder
www.teasetea.com