BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

July 27, 2023

Dave was super helpful with my 'operator' errors :). App works great! Thank you for the prompt and courteous assistance!

Qontevo
United States
About 2 months using the app
Secomapp replied August 14, 2023

Hello Qontevo,

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David is so grateful for your review and is delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
BOGOS - Customer Service Team

July 26, 2022

so helpful and was wondering the entire time! The helped me in all of my customizations and requests!

shopwristdrip
Australia
About 2 months using the app
Secomapp replied August 2, 2022

Good morning, shopwristdrip!

We are grateful for your warm words. Right now, the entire staff is thrilled! Because of your support, we'll keep working hard to enhance both our offerings and the customer experience for our devoted clients.

Please get in touch with us via live chat or email at support@secomapp.com if you need help. If you want assistance, we are always available!

We hope to be able to help!
Gordon
Free Gifts - Customer Service Team

Edited March 22, 2022

Since other BOGO or GWP apps are based on discount code, it was difficult to offer additional discount code promo but this one is more convenient. And their customer service is so kind and quick!!!

COSRX Official
South Korea
About 2 months using the app
Secomapp replied March 22, 2022

Hello COSRX Official!

Thank you so much for appreciating our support :D
Your review really was a huge boost to our morale and we will use that momentum to perfect our services!

Let us know if you need anything cause we will be right here waiting on Live chat and email support@secomapp.com!

We will look forward to supporting you again!
Bre
Customer Support Team - Free Gifts

April 19, 2015

John, is such a great guy with a lot of patience !
I've been running a shopify store for about a month now and realised that I needed a good app to run buyx get y offers in order to drive sales.

I tried a few others which were extremely cumbersome and required a lot of insane code to get going.

I struggled slightly with this one too, but John (The co-founder) basically held my hand through the entire process and it turned out to be extremely easy in the end (User error was the stumbling block). Thank you to John and his team for an amazing app !!!

Granny B's Old Fashioned Paint
South Africa
About 2 months using the app
August 20, 2018

Fantastic app and amazing support! I highly recommend this app.

In Shape Mummy
Australia
About 2 months using the app
January 12, 2023

App veramente completa per la gestione dei prodotti omaggio, si possono impostare più regole contemporaneamente che consentono di aggiungere a carrello più prodotti in base ad esse. Inoltre il support è molto disponibile, rispondono in tempi rapidi e senza costi aggiuntivi hanno anche personalizzato l'app secondo delle nostre esigenze particolari.

clive-christian-official-store-usa
Italy
About 1 month using the app
Secomapp replied January 13, 2023

Ciao clive-christian-official-store-usa,

Grazie mille per il tuo fantastico feedback sulla nostra app e supporto! Non potremmo essere più felici di potervi accompagnare e potervi assistere tempestivamente. Grazie al tuo prezioso supporto, siamo incoraggiati a lavorare di più per migliorare l'app Free Gifts.

Se hai bisogno del nostro supporto, saremo sempre pronti a darti una mano tramite la nostra live chat o support@secomapp.com!

Distinti saluti,
Hannah
Free Gifts - Team di assistenza clienti.

March 26, 2020

Customer support has been great. They quickly did the setup for the Free Gift offer that I wanted to have. Looks great in my store

Doggyz In Style
Australia
About 1 month using the app
November 21, 2022

This app works great for giving out a free gift with my order. But best of all, the customer support is responsive, quick, and very helpful. Highly recommended.

PLUGINS THAT KNOCK
United States
About 1 month using the app
Secomapp replied November 21, 2022

Good day PLUGINS THAT KNOCK,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

November 25, 2015

The app is great. I tried their competition and chose this one. It does just what you want it to. Even better than the app is the support. Stephen went above and beyond to install the app and to help my shop run smoothly. He removed some inactive code from another app that was slowing down my site. I could not be happier with the service and I'm so glad I chose this app!

Superfit Hero
United States
About 1 month using the app
February 5, 2017

Very easy to use and there are a lot of marketing options available.

Maverlly
United States
About 1 month using the app