BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

November 3, 2023

Super helpful customer service team! Quick response and adequate solution.

HappySoaps NL
Netherlands
About 1 month using the app
March 6, 2018

Great product, even better customer support.

Degorilla
United Kingdom
About 1 month using the app
November 3, 2022

This is a great plugin, the customer service support Anne and Harry from dev team were amazing! Solve my questions really fast and they really thoughtful!!! Thank you! Really worth the money!

ashimaryhair
China
About 1 month using the app
December 2, 2016

I am an unfamiliar with coding and was intimidated to try this app, but found it to be well supported. When I had questions, they were answered promptly and thoroughly. I highly recommend this app for the set up , support and great user experience.

Copeland2
United States
About 1 month using the app
December 6, 2021

The app didn't work to my needs at first. But I reached out to Robert, and it was solved immediately. Turns out their development team needs to custom some code according to my theme to get it working perfectly. Kudos to Brian from development team too!

Bind Singapore
Singapore
About 1 month using the app
Secomapp replied December 10, 2021

Dear Bind Singapore,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

September 10, 2019

App does exactly what is is supposed to do. It seems very flexible and user friendly. Brian is excellent with his customer service. Very fast response and he gets things done. I do recommend!

Bully Bunches
Canada
About 1 month using the app
January 25, 2023

Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!

Marée Chandelles / Points de vente
Canada
About 1 month using the app
Secomapp replied January 31, 2023

Hello Marée Chandelles / Points de vente,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best to you,
Hannah
Free Gifts - Customer Support Team

September 10, 2023

Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!

Seasonly Finds
Portugal
About 1 month using the app
July 26, 2021

I used this app to run a big promotion on our store. The app team, in particular Trix was very helpful in helping our developer configure the app to our store without without any additional charges. The app is well made, easy to use and I cannot recommend it enough!

OverBoard UK
United Kingdom
About 1 month using the app
Secomapp replied July 26, 2021

Dear OverBoard UK,

Thank you so much for leaving us such an awesome review! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Alex
Free Gifts - Customer Support Team.

December 21, 2022

I just tested the app today, it works very well. A good application and very responsive support I recommend.

CyclMania
United Kingdom
About 1 month using the app
Secomapp replied December 28, 2022

Good day CyclMania!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.