BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,538)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its effective BOGO offers and user-friendly interface. The "Free Gift Buy X Get Y" feature is particularly praised for its flexibility and automatic gift addition, enhancing the checkout experience. Merchants also appreciate the seamless Shopify integration and the responsive support team, which offers quick solutions and customization during peak periods.

June 20, 2022

I used this app to add a GWP. The customer service team is very helpful and have walked me through a couple of issues I had with the app. It did just what I needed it to.

Soon Skincare
United States
About 1 month using the app
Secomapp replied June 28, 2022

Good day to you Soon Skincare!

We appreciate you taking the time to leave such positive feedback! We will keep working hard to improve the features and experience for our devoted customers.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our main goal is to give you the best service possible!

Best regards!
Grace
Free Gifts - Customer Support Team

November 27, 2020

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

DEEP END
United States
About 1 month using the app
Secomapp replied December 3, 2020

Thank you so much for your review! Our Support team will definitely be happy to read what you wrote.

July 8, 2024

Amazing support from MINA, amazing custom work done! Helped me with customizing the slider

Glammer Official
Australia
2 days using the app
September 26, 2022

Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!

AHO.BIO GmbH
Germany
About 1 month using the app
Secomapp replied September 28, 2022

Good day AHO.BIO GmbH,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

October 24, 2023

The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost.

We do not recommend this app to anyone.

EcoFlow ES
Czechia
About 1 month using the app
Secomapp replied October 25, 2023

Hi EcoFlow,

I'm really sorry for the inconvenience. Our customer success manager has sent you an email to resolve the problem and clarify the Fraud order protection feature that we have. Could you help us check your mailbox?

Regards,
The BOGOS Team.

December 1, 2021

Using the app for several websites. Great support, even outside working hours. Thank you for your help.

Affordable Meds
United States
About 1 month using the app
Secomapp replied December 7, 2021

Good day to you Affordable Meds,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app every day!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Anne
Free Gifts - Customer Support Team.

September 27, 2022

Shout out to David, Louis, and Anne for their quick response! The team is super fast and helpful and the APP itself does exactly what it should without problems! I've installed multiple different FREE Gifts BOGO APP and they all have some kind of issues (slow APP response, bug, slowing down my home page dramatically). This one does the job well and the interface to use the APP is also very simple and straightforward! I would 100% recommend :D

Petwiz.co
Canada
About 1 month using the app
Secomapp replied September 28, 2022

Greetings Petwiz.co,

It is always a pleasure to serve you, and our team, particularly David, Louis and Anne, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

January 31, 2024

One of the best customer experiences I had. Mina, from the App team has been quick in resolving and understanding the situation. Importantly, the chat box is friendly and interactive with options to send files, attach screenshots and insert emojis.

The Ayurveda Experience
United States
About 1 month using the app
November 10, 2022

Thank you!! Thank you!! I sincerely appreciated Brian and David's time in assisting with our BOGO app set-up. David answered my inquiries very timely and eased my concerns on this being our first time using this app. His patience when I was testing it was also greatly appreciated. We will definitely use this again. Thank you again, David.

California Mango
United States
About 1 month using the app
Secomapp replied November 14, 2022

Good morning California Mango!

Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support!
We will definitely let David and Brian know about your kind praise and we are sure that they will be so very happy.

If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!

You really made our day!
Hannah
Customer Support Team - Free Gifts

June 12, 2018

Great support service- attend to our needs really quickly. Looking forward to using the ap.

Lock Load Transport
Australia
About 1 month using the app