BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

September 5, 2022

Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.

Logan + Lenora
United States
About 1 month using the app
Secomapp replied September 12, 2022

Dear Logan + Lenora,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

October 8, 2015

Great app and great support! Love it!

Clairesvitamins
Netherlands
About 1 month using the app
November 22, 2023

Great onboarding experience with a lot of personal contact by the support team. I think everything is set up correctly and it seems easy to to in on my own right now. Thanks for your help Anne.

ByAlex
Netherlands
29 days using the app
December 5, 2022

Love this app and customer service is second to none. David, Ellie, Brian, Henry, Alex, and everyone from the team are super friendly and helpful. They respond promptly and make sure you are happy with everything. App features are also amazing, from gift icons to thumbnails, popups, and sliders. Highly recommend!

Adora Silk
Australia
29 days using the app
Secomapp replied December 6, 2022

Good day Adora Silk!

Sincerely, thank you for such a wonderful review! Our whole team will be delighted to read your feedback, which is full of praise. Free Gifts staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
Free Gifts - Customer Service Team

October 20, 2021

Fantastic app, did everything I needed it to and the support I received from Robert was outstanding, answered all my questions - explained brilliantly. Helped me fix and issues or questions I had quickly. Then followed up afterwards which I really appreciated. He is a fantastic member of the team!

Lanoguard
United Kingdom
29 days using the app
Secomapp replied October 21, 2021

Hi Lanoguard,

You made our day with your awesome review! Robert will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Alex
Free Gifts - Customer Support Team.

September 15, 2021

The staff members are amazing and very helpful. They help me installing my offers et resolve some issues in minutes only ! I really recommend the app!

Be my cook
United Kingdom
29 days using the app
Secomapp replied September 17, 2021

Hi Be my cook,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Sam
Free Gifts - Customer Support Team.

October 7, 2022

Let me tell you how grateful I am that I found them. They are literally a godsend. Helped me with everything that I needed and more, and also guided with everything that I needed to know. 5/5 all the way!

beautykims
United States
29 days using the app
Secomapp replied October 13, 2022

Hi beautykims,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Hannah
Free Gifts - Customer Support Team.

July 8, 2023

I have tried to use other tools, but finally found that this one is the best.It's a bit expensive though.

Wuben Mexico
Hong Kong SAR
29 days using the app
Secomapp replied August 14, 2023

Good day to you Wuben Mexico,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

May 24, 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Ecleasia
France
29 days using the app
Secomapp replied June 9, 2023

Hello Ecleasia,

That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead :D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

Edited April 29, 2022

Great app and the customer support team is just phenomenal! David and Brian respond back to me within seconds almost every time and have performed the whole setup for me. Truly a great team.

Smile You're Good
United States
28 days using the app
Secomapp replied May 3, 2022

Smile You're Good, have a wonderful day!

Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such a positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm delighted we're working together!
Anne
Free Gifts - Customer Support Team