BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,167)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

November 21, 2022

Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers

fitzyculture
Spain
6 days using the app
Secomapp replied November 22, 2022

Hello fitzyculture,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
Hannah
Free Gifts - Customer Support Team

August 2, 2023

Customer support is amazing, they helped me with everything very good. and the offer on my site looks good!

SolarioShop
Netherlands
6 days using the app
Secomapp replied August 14, 2023

Good day to you SolarioShop!

We appreciate you taking the time to leave such a positive feedback! We will keep working hard to improve the features and experience for our devoted customers.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our main goal is to give you the best service possible!

Best regards!
Hannah
BOGOS - Customer Support Team

May 22, 2017

After installing they had our site updated and ready to go within the day. The app works very well and the staff is friendly and efficient.
We aren't currently using the app but is worked how it is described. Definitely the best free gift app around.

Also works with ajax as well as the standard shopify add-to-cart forms

Hottubclub
United States
6 days using the app
February 27, 2022

I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!

DZAGE
Hong Kong SAR
6 days using the app
Secomapp replied March 3, 2022

Good day DZAGE!

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you with better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

February 12, 2022

Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!

D8 Gas
United States
6 days using the app
Secomapp replied February 16, 2022

Good day D8 Gas,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Morgan
Free Gifts - Customer Support Team.

November 25, 2021

Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.

Eveline Cosmetics Canada
Canada
6 days using the app
Secomapp replied November 26, 2021

Good day to you Eveline Cosmetics Canada,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

September 17, 2021

Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.

Human Food
United Kingdom
6 days using the app
Secomapp replied September 17, 2021

Good day Human Food,

Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.

August 24, 2023

You don't need to worry about any problem when it happend,you have greatest support team.
Customer Support is awesome.response is so fast and they understand what problem happend to me.
DEV team also awesome they change code and help me so fast.
Thanks for your kindly support Mina.

PYKES PEAK
Japan
6 days using the app
November 7, 2018

Peter N, was a huge help at setting this app up. He went above and beyond. Great customer service. Love the app but it does not work with our free shipping option so it is not a good fit for us.

Winter Warehouse
United States
6 days using the app
June 12, 2021

offers are working smoothly, store loading speed and offer loading speed are the same, and its a big positive impact on customers, all features are good, there are many options to customize an offer, and client support is also good.

BusyStreet.in
India
6 days using the app
Secomapp replied June 14, 2021

Good day BusyStreet.in,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.