BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,512)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

August 9, 2022

Customer service has helped to solve the problem. So far everything is working. Thanks~
If you have any problems, please ask their customer service first.
Remember to back up the theme before installing apps.

Qcare Asia
Singapore
24 days using the app
Secomapp replied August 10, 2022

Dear Qcare Asia,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Amber
Free Gifts - Customer Support Team.

October 11, 2022

Great app! It is a useful tool and easy to use. Customer support was amazing and very helpful and they helped me accomplish everything I needed to do. Great thx to David!

LIPOWER
China
24 days using the app
Secomapp replied October 13, 2022

A kind thank to you, LIPOWER!

We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Hannah
Free Gifts - Customer Service Team

May 9, 2022

Very helpful customer service and easy set up with the help of their team. App works well and looks great on my website

Worry Rings
Australia
24 days using the app
Secomapp replied May 18, 2022

Hello Worry Rings,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
David
Free Gifts - Customer Support Team

January 4, 2024

Customer response is truly amazing.
We were able to conduct promotions without any problems as they also accommodated the year-end and New Year holidays.
Of course, applications have functionality, but customer response is also considered important.
This is an app I would like to recommend.

XEXYMIX 日本公式オンラインショップ
Japan
23 days using the app
June 11, 2019

We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!

CCND Development
United States
24 days using the app
April 21, 2021

Customer service is fantastic. Great for applying 1 free item to the cart. GWP with multiple options required a bit more styling

2XU
Australia
23 days using the app
Secomapp replied April 22, 2021

Good day to you 2XU,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Trix
Free Gifts - Customer Support Team.

January 19, 2017

Excellent app. Very easy to use. Awesome customer support!!

Myshoppingbay
Thailand
23 days using the app
Edited November 25, 2021

Top notch customer service!! Robert and Henry were amazing to work with. They were able to get my issue resolved before my big sale! Highly recommend! I love the Spend x Get y options among the others. Highly valuable for my shop!

Twisted Earth Artistry
United States
23 days using the app
Secomapp replied November 26, 2021

Hi Twisted Earth Artistry,

You made our day with your awesome review! Robert and Henry will be happy to know that we were able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Ellie
Free Gifts - Customer Support Team.

November 30, 2023

App doesnt work well. If their support team fixes up one thing, there is always something else that breaks. I haven't been able to use this app for what it was meant to do even though I have been paying $39 every month for the past few months. Whenever I set up a new offer there is always an issue: fraudulent orders being created, quantities not adjusted correctly are some of the issues experienced. Their previous version worked better, this new version not designed or tested properly. I cannot be testing the app for them.

Importatoy
South Africa
Almost 2 years using the app
Secomapp replied December 3, 2023

Hi Importatoy,

I'm sorry for the unhappy experience that you encountered while using our app! Our support agent, David would like to arrange a call meeting to solve all the things you have encountered at once. However, we have not received your response on that yet.

Our team is looking forward to your response soon! Just let me know your idea via our live chat system.

December 19, 2023

Mina always give us more help!!! thank youuuuuuuuuuuuuuu.

早安健康嚴選商城
Taiwan
22 days using the app