BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,562)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automatically add free gifts to carts, enhancing the shopping experience and potentially boosting order values. They praise its user-friendly interface, easy setup for BOGO offers, and seamless Shopify integration. The app supports complex discounts and various promotions, with customization options. The support team is noted for their prompt and effective assistance, particularly through real-time chat.

February 17, 2017

Spent 3 hours trying to decode the install instructions as they are in very poor English. After 4 hours we had the app installed but the app didn't work. If you are looking for an app that automatically offers 2 for 1 deals at the checkout by auto deducting deal at the checkout this app is not for you.

Fellows Essential Gentleman
United Kingdom
3 months using the app
Secomapp replied July 15, 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app.
About the issue on ...

January 7, 2017

Do not buy this app! Can't use it on Firefox by their own admission. Can't upload full collections for the gifts. Can't get a refund after 3 weeks. Horrible experience!!!

Thefighterinside
United States
3 months using the app
Secomapp replied July 15, 2019

We apologize for causing frustration. The issue of using it on other browsers like Firefox is nothing to worry about which could be handled within minutes. And sorry about ...

July 22, 2019

They changed code on our site, that created pricing errors that cost us thousands of dollars. You extreme caution. Their bad coding made lower prices display on 80% of our items. It was a pretty bad mistake to make.

Brothers with Glass
United States
About 1 month using the app
Secomapp replied August 14, 2019

We would like to send our sincere apology to all your loss.
The issue was because the supporter, who had already asked to have the permission to your site, was refused to be ...

October 24, 2023

The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost.

We do not recommend this app to anyone.

EcoFlow ES
Czechia
About 1 month using the app
Secomapp replied October 25, 2023

Hi EcoFlow,

I'm really sorry for the inconvenience. Our customer success manager has sent you an email to resolve the problem and clarify the Fraud order protection feature ...

March 15, 2019

In our Shop the Costumers can't put the right size in the cart. No matter what they choose, in the cart is always the size xxs. Terrible. This is a thing that should not happen.
We installed it for a big action an know the costumers don´t by the products, cause they can't put the right size in the cart. We loose a lot of Money.

Bamschool by HOLYMESH
Germany
About 1 month using the app
Secomapp replied July 15, 2019

Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with ...

April 22, 2020

The only thing I liked about the app was the prompt support. However, this could not compensate for the amount of headache we have had. The app turned itself off on its own. Then it would force the wrong variation into people's cart resulting in a lot of frustration, money loss for us and pricey returns. It requires a duplicate of SKU in order to work, which created total mess in out WMS system ...

Siccaro DK
Denmark
About 1 month using the app
Secomapp replied April 22, 2020

So sorry for your unhappy experience. We suggest you let us help set up the offer to make it work correctly. A follow-up email has been sent to fully explain and suggest the ...

Edited January 15, 2017

Buggy as different offers showed at checkout. Customers were able to get the free offer without buying the product. Horrible communication. Offers stopped showing expired but was not. Catalog Gift showed variations on page with would slow page down. Support is sparse at best. Removed Free Gifts and went with another upsell discount app.

Fanfaire
United States
About 1 month using the app
Secomapp replied July 15, 2019

We are sorry for your unhappy experiences with Free Gifts app. Could you please let us know which product that you used to test so that we can help test and give a proper ...

November 24, 2016

Bad support, dont reply to email properly and won't even help fix the problem. Waste of money

The Deity Store
United States
About 1 month using the app
Secomapp replied July 15, 2019

We are sorry for your unhappy experiences with Support team. And we believe there might have been misunderstanding or missed mails. Because we provide free support everyday ( ...

November 22, 2022

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
United States
22 days using the app
Secomapp replied November 23, 2022

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always ...

November 28, 2019

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
United States
20 days using the app