BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,358)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

June 10, 2021

Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.

Bees & Trees Manuka Honey
United States
5 days using the app
Secomapp replied June 11, 2021

Hi Bees & Trees Manuka Honey,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Rio
Free Gifts - Customer Support Team.

September 17, 2023

Customer support was so helpful , did everything I needed for my store so quickly.

RainDream
United Kingdom
5 days using the app
November 10, 2023

Great app and great customer service. It helped us generate over 200+ sales in 2 hours with a single promotion.

Bakje Geluk
Netherlands
5 days using the app
November 21, 2022

I started using the app, and the support team was very helpful (Ellie and Brian), very kind, and responded within seconds. also the app really easy to use.

Moonyarts
United States
5 days using the app
Secomapp replied November 22, 2022

Dear Moonyarts,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie and Brian would be defenitely delighted to happy to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

June 30, 2021

Installed this app for a sale and it works well. I would recommend installing for your store too....

FitOne Nutrition Center
United States
5 days using the app
Secomapp replied July 1, 2021

Hi FitOne Nutrition Center,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Rio
Free Gifts - Customer Support Team.

June 8, 2022

The Secomapp team was very quick to respond to my set up request. They also stayed with me until my store was ready to implement our new gift offers and helped me troubleshoot when there were things that didn't work correctly. They have great customer service!

Dr. Killigan's
United States
5 days using the app
Secomapp replied June 14, 2022

Hello there, Dr. Killigan's.

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best regards,
Sarah,
Free Gifts - Customer Support Team

October 27, 2021

This APP has many useful functions,
Their staff, Anne, patiently helped me with the installation and use.

kokorosastudio.com
China
5 days using the app
Secomapp replied October 28, 2021

Hi Kokorosastudio.com,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Anne would be super thrilled to read your wonderful feedback. Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

July 11, 2022

David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!

Glico THAILAND
Thailand
5 days using the app
Secomapp replied July 12, 2022

A kind thank to you, Glico THAILAND,

We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Star
Free Gifts - Customer Service Team

February 1, 2022

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

Eeziio
United States
5 days using the app
Secomapp replied February 7, 2022

Good day Eeziio,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Candice
Free Gifts - Customer Support Team

November 17, 2022

The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.

Mariposa
United States
5 days using the app
Secomapp replied November 18, 2022

Good day Mariposa!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.