BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,357)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

March 6, 2024

The app is really helpful, we can set up the condition for the free gift easily. The support team, Mina, has been very quick & helpful

Luxehouze Beauty
Singapore
40 minutes using the app
November 5, 2023

I can't express how grateful I am for the overwhelming support I received from Mina while setting up my Shopify review app. Mina went above and beyond to ensure that everything was set up properly, and her assistance was nothing short of exceptional. Her patience and expertise made the entire process a breeze, and I couldn't be happier with the results. Mina's dedication and willingness to help truly made the difference. Five stars are simply not enough to reflect the quality of service I received. Thank you, Mina, for your outstanding support!

My Store
United States
About 1 hour using the app
February 5, 2024

I have tried multiple Bogo apps looking for one that did tiered gifts, so the more someone buys, the more they receive. I reached out to support and Mina created the offers for me and they worked...just as I wanted them to and they adjusted automatically if I changed the quantity in the cart up/down.

Wildcrafted Beauty
United States
About 1 hour using the app
February 26, 2024

Great support and communication!

Kotia
Australia
35 minutes using the app
June 16, 2023

I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.

Exertier trésor des alpes
France
About 1 hour using the app
Secomapp replied July 2, 2023

Nice day to you Exertier trésor des alpes,

Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.

March 6, 2024

We've tried several BOGO apps and this one solved a huge issue - allowing a free gift plus being able to use discount code. Most Apps kept removing the "free" price of a promo item once a discount code was used at checkout and applying the discount code pricing to the free item. This app separates your "free" or gift item and allows you to keep it as free while applying a discount code to your other products.

AND - the support is AMAZING. The chat support is 24 hours on weekdays, extremely helpful and nearly instant. While I haven't needed support because of an issue, I have reached out to support for random questions and both times Mina has been super helpful. 5 stars all around.

If you get hung up on the price, get over it. This is a great app. If you're store is doing well, this is a drop in the hat.

Iron Joc Apparel
United States
28 minutes using the app
January 8, 2024

Tried a few apps to offer customers a selection of free gifts after adding a certain $ value to cart. This was the only app that offered this functionality in a easy manner. I got stuck with something silly and David in the support team helped me fix it right away, and then went above and beyond in helping me customize the app to fit in with my storefront aesthetic. Would definitely recommend!

FATE+BECKER
Australia
About 1 hour using the app
July 27, 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Eukanuba
Germany
About 1 hour using the app
Secomapp replied August 14, 2023

Greetings Eukanuba,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

December 8, 2023

The experience with the customer care executive was seamless however the product functionality should be better for customers to be able to use by themselves

Gladful
India
About 1 hour using the app
November 19, 2021

Great app but the support is even better. Helped me set up what I thought was a tricky offer. Great work.

EAC Animal Care New Zealand
New Zealand
About 1 hour using the app
Secomapp replied November 19, 2021

Good day to you EAC Animal Care New Zealand,

Thank you so much for leaving us so awesome a review! Our team will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.