BOGOS.io Free Gift Buy X Get Y

Great app, pretty simple to use and works properly with no problems, the support team is also very responsive and helpful!

Great app and excellent customer service! Highly recommend

I used this app for months and support is great. They are super responsive and helpful on live chat, even jumping in to help me on a Sunday when they do not technically work. However, we experienced quite a few bugs so I would recommend that you test your funnel fully when deploying this app, and keep testing it as things can break. If you're using Passport International Shipping, this app will not work well with it because their cloned product variant has non-Latin characters which Passport Shipping's software does not recognize. We did not realize that international customers who had the free gift in cart were not able to check out for months, and try not to think about how much sales we've lost due to this issue. The last straw came over Labor Day weekend when the free gift randomly stopped adding to cart even though we had plenty of gifts in-stock. Orders were sent out without the gift for eligible orders and we'll likely have to re-send the free gift on our own dime again. I share these experiences not to disparage the app makers (because their support really is fantastic), but to help merchants so that they learn from our experience. If you install this app, you need to consistently stay on top of your checkout process and ensure it works smoothly. Ultimately, we had to uninstall because there were too many problems, but hopefully it works better for you and support is always there to help. If I can't find a less buggy app, I'll be back. Thanks for all your support.

Good customer care support and useful app. The guidance through chat support was really helpful. Much better than shopify's own support,

I need to leave a 1 star review.

App was allowing products ''purchase'' at £0.00 cost. Item was listed for nothing even though the cart was not fulfil the rules set up.

After they fixed this one there is another problem. You can't buy the promotional item if you want to purchase it outside the promotion.

Let's see what the support will do about it. At this point it is too much problems considering the loss I made and the app price.

Peter was a great help and the app works as it should. ________________________________________________________________

The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!

So far so good. Support installed the code within 24 hours as promised. There are options to offer multiple promotion types and are easy to set up. It is a bit pricey but I plan on making it worth the investment

Fantastic app, support was superb!

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation