BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,507)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

November 22, 2021

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
Portugal
20 days using the app
Secomapp replied November 24, 2021

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

February 27, 2018

Great app!
Easy to use and the team is very helpful.
Thank you guys.

Beadorneduk
United Kingdom
25 days using the app
November 22, 2022

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
United States
22 days using the app
Secomapp replied November 23, 2022

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

April 20, 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
Singapore
20 days using the app
Secomapp replied April 26, 2022

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

May 3, 2019

Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.

Zalaxion
Belgium
24 days using the app
June 11, 2019

We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!

CCND Development
United States
24 days using the app
January 19, 2017

Excellent app. Very easy to use. Awesome customer support!!

Myshoppingbay
Thailand
23 days using the app
March 3, 2022

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
Netherlands
18 days using the app
Secomapp replied March 8, 2022

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

May 1, 2017

Really useful app for my needs - I wanted to do a "spend $.." and received a free gift. The support is great and the guys integrate the app for you and are ready to answer any queries you may have. Highly recommended

Temples And Markets
Australia
23 days using the app
December 24, 2019

I used this app for creating offers. The team was helpful enough to install the code to my store, and even give me starting ideas by creating tests. When it comes to the app, it is easy to use for a beginner and quite simple. I hope Secomapp continues to work on improvements.

Baby Andy
Serbia
22 days using the app