BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,507)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

February 23, 2022

We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!

Velour
Canada
3 months using the app
Secomapp replied February 27, 2022

Hello, Velour.

This is Customer Support Team - Free Gifts. Thank you so much for your kind words about the Free Gifts app, as well as your helpful feedback. There is still much room for improvement, so we will work tirelessly to improve the features and experience for our valued customers.

If you have any further questions, please contact us via live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Dave
Free Gifts - Customer Support Team.

November 24, 2017

Awsome to get discount and gift

Fanmv
Japan
3 days using the app
January 8, 2024

Mina helped me a lot she is a real life saver! I really appreciate it that she took the time to understand me 10/10!!

Sillia-Amsterdam
Netherlands
3 days using the app
August 30, 2022

Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.

Kuppy
United States
3 days using the app
Secomapp replied September 12, 2022

Good day to you Kuppy,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
Free Gifts - Customer Support Team.

March 8, 2021

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

The Tool Locker
United States
3 days using the app
Secomapp replied March 11, 2021

Our support team really appreciate your review. We're thriving to develop our app to serve you better!

August 31, 2023

The app didn't immediately integrate with my store, but David and Louis immediately went to work and got the app working pronto! Thanks, y'all!

Banjo Ben's General Store
United States
3 days using the app
December 8, 2023

great support and quick ! the app is working great and it is easy to settle. i would recommend ! Thanks to Daniel and Mina

June 22
France
3 days using the app
July 27, 2018

brilliant support, went out his way via skye to really help.

Amournoireu
United Kingdom
3 days using the app
October 14, 2023

Perfect app, made me a lot of good upsells which come in handy. Wonderful customer support especially from Mina and Wayne who made me a custom cart upsell!

Akohu
United States
3 days using the app
February 17, 2017

Spent 3 hours trying to decode the install instructions as they are in very poor English. After 4 hours we had the app installed but the app didn't work. If you are looking for an app that automatically offers 2 for 1 deals at the checkout by auto deducting deal at the checkout this app is not for you.

Fellows Essential Gentleman
United Kingdom
3 months using the app
Secomapp replied July 15, 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app.
About the issue on Checkout page, actually, there's nothing for any 3rd party like us to work due to the unlimited permission from Shopify for security matters. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)