BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,508)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

Edited December 12, 2016

The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!

Spotless Chic
Canada
2 days using the app
December 17, 2023

Mina and Louis are very quick to respond and had the app setup and customized in less than 30 minutes. Highly recommended!

Léa The Label
United Arab Emirates
2 days using the app
November 26, 2018

Nicolas was incredible in helping me set up my store discounts and understand better how to do things! 10/10 recommend!

Love Does Store
United States
About 2 months using the app
November 12, 2023

Assistenza di alta qualità! Complimenti alla signora Mina per il supporto in chat, è stata super disponibile. Ha risolto un problema abbastanza complesso e si è presa cura di tutto a 360 gradi

luxillashop™
Italy
2 days using the app
January 27, 2023

Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!

Victoria Beckham US
United States
2 days using the app
Secomapp replied January 31, 2023

Good morning Victoria Beckham US!

Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise!

If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!

You really made our day :D
Hannah
Customer Support Team - Free Gifts

November 20, 2023

The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.

ShopCircadia
United States
2 days using the app
March 25, 2022

Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.

JesseBlack Styles
United States
2 days using the app
Secomapp replied March 29, 2022

Good day to you, JesseBlack Styles!

The Free Gifts support team really appreciates the kindness and love from you to us.
We are overjoyed upon receiving that raving review and Anne is really the happiest out of us all :D

If you ever need anything just hit us up over on our LiveChat and support@secomapp.com email!

Glad we are working together!
Ellie
Customer Support Team - Free Gifts

January 7, 2024

geweldig klantenservice! ze hebben me ook geholpen met veel instellingen.

Frentano
Netherlands
2 days using the app
Edited July 11, 2018

We just recently downloaded the "Free Gifts" app by Secomapp, and it has been nothing but the best experience thus far. The customer service was phenomenal. They were very quick to help with the proper installation of the app and went as far as making sure everything was integrated properly into our store website. Great app. Great features. Great customer service. Best application thus far!

Joule Sack
United States
2 days using the app
Edited January 11, 2022

I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.

Jasmine and Will
Australia
2 months using the app
Secomapp replied December 23, 2021

Updated December 27, 2021
Hi Jasmine and Will,

I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought?
******
Updated December 24, 2021
Hi Jasmine and Will,

It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686.
Could you help me check your mailbox and let me know your thought?

I look forward to your response!

******
Hi Jasmine and Will,

I'm really sorry for this unhappy experience!
I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682.
Could you help me check it and let me know your thought?