BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer experiences with promotions like Buy-One-Get-One. It features a user-friendly interface, easy setup, and seamless Shopify integration. The real-time analytics and automated processes support various sales strategies, while the responsive customer support team provides personalized assistance. Merchants appreciate its reliability and compatibility with store themes.
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It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.
The support from these guys is awesome. I had one minor question and they were on top of it really fast, and helped get my offer set up correctly. I have used this app several times (I create a lot of ecommerce sites) and they have always been so easy to work with and the app works exactly as I need it to. Highly recommend using this app for promo deals!
Hope you are having a wonderful day BACK-YARD Southern Style Seasoning,
We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.
If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!
All the best!
Hannah
Free Gifts - Customer Support Team.
Just starting with this app, but the functionality seems to be very good and my support experience with Robert was excellent. Quick, efficient and friendly, with all issues quickly solved.
Dear BITEKNIGHT,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
Update - The developer writes our our on all possible channels to revise the review. He is looking for the founder of the store.
We feel harassed
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We didn't like suport and also the app. It's not easy to use and it's old fashioned. We do not recommend!
Hi Zaphino,
Our team at BOGOS is very sorry for your unhappy experience with the app and our support. We took your question very seriously and have taken measures to improve our service.
David from our support team has reached out to you via email for more details.
We hope you can check his email soon so we can resolve the misunderstanding for your store.
Thank you for your patience and understanding!
this app is terrible. I wanted to try it out but they only offer 24 HRS free trial!!! who does that?! all apps offer at least a 7-day trial.
Thanks for your review so I have a chance to make it clear for you.
You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept auto counted down for next time you re-add it (if any).
Please reach us at support@secomapp.com to request a trial renewal on your shop.
excellent app and excellent support! I have tried other similar apps and they have lots of issues and slow support. these guys are the best!
I signed up for a free trial, and tried a small gift with purchase promotion. The app stopped working after a few hours of my sending out an email campaign, coincidentally, after installing the app, we received several phone calls that our website was not working, and when I contacted support, there was no response. Needless to say, we deleted the app and will not be continuing.
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved
our application. Please don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.
Installation and overall support were quick. However, the app didn't function as well as I expected.
Do not use this company! I asked them to install a simple discount - buy a t-shirt collection and then get 25% off any other single t-shirt,. After three days of email exchanges they told me they couldn't create my discount - then suddenly on my store without any notification from them OR PERMISSION from me - they had created new variants on all my products giving customers 25% off. ALL PRODUCTS!!!!!!!!!!! I have had to refund orders rather than fulfill them as the variants installed by Secomapp meant I was trading at a loss - which as we all know - is bad news. Terrible, appalling customer service and a terrible product. AVOID AT ALL COSTS.i did try and communicate with their CEO before writing this review and his response was so poor i felt compelled to write this review, Really folks - do not waste your time and money with this company
We are really sorry for the trouble caused. I just want to explain more details in this situation: Most promotion apps, including our Free Gifts app are supposed to create variants for gift products, which is noted in the installation guide. Now we have updated our app so that gifts base on cloned products not by variants.
We have disabled all rules when we were informed that our app did not work as you requested to avoid the situation that customers can buy discounted products.
This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!