BOGOS.io Free Gift Buy X Get Y

Don't do it! Terrible customer support and non existante technical service. This is a joke, I had to wait 3 days and no help whatsoever!
I am deleting this app and never going to do business with them ever again.

$30 ++ ? It is absolutely not worth the cost. Instructions are there, but it could be better as there are some code adjustments to do, it could take you a while to figure it all out. Also when I remove the main product from my basket, the customer can still get away with free gift by removing the main product. I truly hope it was my mistake (it has to be for that price), but yes, not working for me and not worth the struggle even though support is there. The design is poor looking to my taste. I uninstalled and still I had to go through many liquid files to remove manually files that weren't removed. I love the concept though, just need some major improvements for such a price. So far my recommendation is : don't even try it.

The app wasnt installed correctly by Secomapp guys, or just doesnt work.
It caused us a real customer experience issues when the free gift wasnt shown as free to the customer.

Also - there is no one to talk to. takes a lot of time to get back to customers.

Very bad.

Really great App, we needed a free gift app, which automatically puts a gift to cart and also works with our affiliates code!

This apps works like we want, also the support team is super fast and answer in under 1 minute!

Big
recommendation

Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.