BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer experiences with promotions like Buy-One-Get-One. It features a user-friendly interface, easy setup, and seamless Shopify integration. The real-time analytics and automated processes support various sales strategies, while the responsive customer support team provides personalized assistance. Merchants appreciate its reliability and compatibility with store themes.
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Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.
***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
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***UPDATE June 18, 2021
Hi Admin,
Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
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Hi Admin,
Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!
DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.
We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!
I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.
We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.
Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.
great support always helps me setup offers.
I have never experienced such incredible customer service. The setup process was incredibly fast because the team offered their help from the very first second. They were able to meet all my expectations and, most importantly, they didn't hesitate to customize certain features for my website. I wholeheartedly recommend them 1000%.
I can't express how grateful I am for the overwhelming support I received from Mina while setting up my Shopify review app. Mina went above and beyond to ensure that everything was set up properly, and her assistance was nothing short of exceptional. Her patience and expertise made the entire process a breeze, and I couldn't be happier with the results. Mina's dedication and willingness to help truly made the difference. Five stars are simply not enough to reflect the quality of service I received. Thank you, Mina, for your outstanding support!
Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!
Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to support@secomapp.com. We'll help you solve everything with our best.
The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!
Dear Suu Balm®,
We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.
Nice day to you Exertier trésor des alpes,
Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
BOGOS - Customer Support Team.