BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,562)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automatically add free gifts to carts, enhancing the shopping experience and potentially boosting order values. They praise its user-friendly interface, easy setup for BOGO offers, and seamless Shopify integration. The app supports complex discounts and various promotions, with customization options. The support team is noted for their prompt and effective assistance, particularly through real-time chat.

February 20, 2020

Do not recommend this app. App was not ready upon download. Had to give permission do developer to finish installation and then once fully installed customers were unable to use the checkout button on our store resulting in frustration and loss of sales. This was not fixed for hours after problem was noticed and we did not hear back from Secomapp for far too long after this occurred, only ...

Gwartzman's Art Supplies
Canada
13 days using the app
Secomapp replied February 21, 2020

So sorry for your unhappy experience.
Sorry that we are only available and will quickly respond to all your request within our working hours (8.30am -6pm – GMT +7). We have ...

January 5, 2018

HUGE! disappointment. After installing it this app creates duplicates of your variations. I wouldn't have any problem with that since I was assuming that uninstalling it would change everything how it was before. Wrong...It leaves all the products 100% or 50%. Thanks to it we lost $695. Very, very disappointing. Stay away!

Salient Medical
Canada
12 days using the app
Edited January 22, 2024

Update - The developer writes our our on all possible channels to revise the review. He is looking for the founder of the store.

We feel harassed

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We didn't like suport and also the app. It's not easy to use and it's old fashioned. We do not recommend!

Zaphino
Romania
11 days using the app
Secomapp replied December 27, 2023

Hi Zaphino,

Our team at BOGOS is very sorry for your unhappy experience with the app and our support. We took your question very seriously and have taken measures to improve ...

January 16, 2019

this app is terrible. I wanted to try it out but they only offer 24 HRS free trial!!! who does that?! all apps offer at least a 7-day trial.

Herba Terra Organics
United States
11 days using the app
Secomapp replied July 15, 2019

Thanks for your review so I have a chance to make it clear for you.
You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept ...

October 2, 2017

I signed up for a free trial, and tried a small gift with purchase promotion. The app stopped working after a few hours of my sending out an email campaign, coincidentally, after installing the app, we received several phone calls that our website was not working, and when I contacted support, there was no response. Needless to say, we deleted the app and will not be continuing.

Shop Lollaland Com
United States
11 days using the app
Secomapp replied July 15, 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved
our application. Please don't hesitate
to get in touch with our team at ...

July 22, 2017

Do not use this company! I asked them to install a simple discount - buy a t-shirt collection and then get 25% off any other single t-shirt,. After three days of email exchanges they told me they couldn't create my discount - then suddenly on my store without any notification from them OR PERMISSION from me - they had created new variants on all my products giving customers 25% off. ALL PRODUCTS! ...

Colour Is Sound
United Kingdom
9 days using the app
Secomapp replied July 15, 2019

We are really sorry for the trouble caused. I just want to explain more details in this situation: Most promotion apps, including our Free Gifts app are supposed to create ...

Edited November 20, 2020

Worst experience ever. Installed the app but didn't work. Asked for help and there was no response until a review was given and they responded. Did some customisation work on my theme without backup and broke some codes, resulting in carousel, menu and cart issues which affected our store conversions for a week. These issues were not brought to light until Secomapp highlighted to me, claiming ...

Good Dog People™
Singapore
9 days using the app
Secomapp replied November 20, 2020


10:08 PM

Hi admin,
We're sorry for the unhappy experience you have encountered. We had backed up your theme on our local before we installed the app on Nov 12. Could you ...

October 5, 2017

The developers have been terrible. They pulled my most important item from my site and were completely incapable of getting this app to function properly on my website. They spent over a week leading me on that they could fix this and my item is still not on my site. Be careful with them. you never know what you will get and giving them access to your site opens you up to their mistakes.

Buddy Brew Coffee
United States
8 days using the app
Secomapp replied July 15, 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application to run properly on your site. Please don't hesitate to ...

Edited November 22, 2017

***Update*** Just when you thought it couldn't get any worse... After 3 days of this app throwing errors and giving away free products, bum code being installed multiple times, generally destroying our store and us banging our heads against their support staff in vain attempts to get get thing fixed we told Secomapp to uninstall CAREFULLY. Guess what - they screwed that up too!! - we are now ...

Swiftoutdoors
New Zealand
6 days using the app
Secomapp replied July 15, 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved
our application. Please don't hesitate
to get in touch with our team at ...

March 4, 2019

Slowed down my site pretty bad. I uninstalled after a few hours live and sales came back in right away

Irresistible Me
United States
5 days using the app