Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique features like URL parameter conditions that enhance email marketing campaigns. It's user-friendly, integrates well with Shopify, and is praised for its efficient support team. The app's ability to create special offers and 'buy one, get one' deals reportedly boosts sales and conversion rates. It also offers free gifts, works seamlessly with other apps like PageFly, and allows customization to suit individual store needs. Many merchants report time savings in setting up and managing promotions, and value the guidance provided by the support team.

April 24, 2024

Great support and unboarding! Thanks Mina

KnitWorld.com
France
32 minutes using the app
Edited March 17, 2024

Though some unpleasant experiences happened before, I must say BOGO has a good support team. Timely response even at the weekend. Thanks MINA for her help:)

______________
Very unpleasant use experience. The use experience is not well designed enough that permitted non-target audience of our campaigns to get free gifts. This has caused us huge losses.

EcoFlow Germany
Czechia
8 months using the app
Secomapp replied October 25, 2023

Hi EcoFlow Team,

I'm really sorry for the inconvenience! Our team has sent you a message via both Live chat and email to resolve the problem. Could you check your mailbox and let us know your thoughts?
I look forward to your response!

Regards,
The BOGOS Team

October 18, 2023

This app is a game-changer! I have been using over 3 years and their customer support is just the best! They help you with everything you need! Amazing support. Thank you, Mina!

NOURISHED3
United States
Almost 3 years using the app
November 16, 2023

For anyone who is looking to set up a buy X get Y promotion this is a great option. I was looking to send up a spend X get a free gift card automatically emailed to customer and this app made it possible. I needed some help and their support team guided me through.

NeverAWallflower
United States
19 days using the app
November 23, 2023

App working great so far, and support was fast and they did some customization to get me rolling right away!

Maritime Madness
Canada
About 1 month using the app
October 27, 2023

The team is always so quick to answer! Some apps take hours or days ! They are always so eager to help and check my work!

Tracie Martyn
United States
About 4 years using the app
Edited November 22, 2023

Thank you, Mina! You have done an amazing job supporting us. The app does exactly what we needed it to do with your guidance.

Sugarbear® Japan
United States
About 2 months using the app
August 22, 2023

This app is solid! Of all the dozens of apps we've worked with and tried out, the BOGOS app has the most legitimate, helpful, responsive, and thorough customer support I've experienced. They work hard to fix crazy things and put out fires quickly. I really appreciate it!!!

LEAHLANI
United States
About 4 years using the app
December 25, 2023

Great app and excellent customer service! Highly recommend

Bare Mum
Australia
8 days using the app
July 7, 2023

By far the BEST app for BOGOS and Free Gifts! I cannot say enough good things about the team at Secomapp - they are incredibly responsive and helpful. This app works exactly as it should and has helped us double our sales since installing it! You will not regret using this app!

Brutus Monroe
United States
Almost 4 years using the app
Secomapp replied August 14, 2023

Good day to you Brutus Monroe,

Thank you so much for leaving us so awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
BOGOS - Customer Support Team.