BOGOS.io Free Gift BOGO Bundle
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement through BOGO promotions. They praise its user-friendly interface, easy setup, and smooth Shopify integration. Key features include automatic gift additions to carts and customizable bundle options, enhancing shopping experiences and increasing basket sizes. Merchants also value the reliable performance and exceptional support, including real-time chat assistance.
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App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.
Dear NEST New York,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.
The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.
Hi Evidence Skincare,
Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures
Hello Mick!
This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.
We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.
Best wishes,
Hannah
BOGOS - Customer Support Team.
Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!
This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.
Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.
This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.
Support is great! App works well and works great with multiple Promos at the same time. Only reason for not 4 stars - would love the ability to run promos for buy x get y for specific dollar value.
Nicolas is a star. Prompt response from customer service. Query resolved!
Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.
Hi Triumph Malaysia,
Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.