Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

September 27, 2023

Really great app. Specially the back end support quick and prompt. Complete support from setting up the offer to remove any issues or customization required. 5 Star for these stars.

Saathi: Eco-friendly, period
India
6 days using the app
July 27, 2023

5 star for BOGOS customer service. In-time and helpful. And their product can really help with our sales.

Fafrees Ebike
Hong Kong SAR
7 months using the app
Secomapp replied August 14, 2023

Hi Fafrees Ebike,

We are super thrilled to read your review and a big thank you from all of BOGOS Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.

If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!

All the best,
Hannah
BOGOS - Customer Support Team.

June 18, 2023

My inquiry was solved within a few hours, after informed the support team.
Mina and Wayne have done really great job.

Thank you very much for your help.

SAEBIS®
Germany
5 months using the app
Secomapp replied July 2, 2023

Good day SAEBIS®!

Sincerely, thank you for such a wonderful review! Mina and Wayne will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
BOGOS - Customer Service Team

November 16, 2023

Love this app! We use it for BOGO promotion, and it's easy to set up. 5 stars for the app and customer support!

RIENDO JAPAN
Hong Kong SAR
About 17 hours using the app
June 15, 2023

This app is great!Have been using the app for quite some time.Wonderful support, always there to help.

Amazfit智慧穿戴品牌官方網站
Taiwan
About 1 year using the app
Secomapp replied July 2, 2023

Dear Amazfit智慧穿戴品牌官方網站,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

June 7, 2023

Have been using the app for quite some time now. Wonderful support, always there to help. Recommended!

Starbond
United States
8 months using the app
Secomapp replied June 9, 2023

Have a nice day Starbond,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

October 7, 2023

Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!

KuboandLucy Stationery Co
United States
3 months using the app
October 18, 2023

great app, super fast customer service.

Endless Luxe
United States
3 months using the app
July 15, 2023

I recently installed BOGOGS app to schedule a bundle offer online. Service was fast, friendly and very helpful!

The app seems very user friendly and I am excited for the offer to go live! Can't wait to use the app more in the future.

biskthelabel
Australia
About 1 month using the app
Secomapp replied August 14, 2023

Dear biskthelabel,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BOGOS app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Yours sincerely,
Hannah
BOGOS - Customer Support Team.

July 14, 2023

very simple and easy to use, if you need help the chat support is super quick and helpful. Definitely recommend! Shout out to Mina, one of their agents, most helpful agent I have ever worked with, she was very thorough and diligent with solving my problem

NexusFinds
United States
About 2 months using the app
Secomapp replied August 14, 2023

NexusFinds, hope you enjoy your wonderful day!

The BOGOS customer support staff appreciates your generosity and love. Especially, Mina is thrilled to know that you are satisfied with their assistance!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We are delighted to be working with you.
Hannah
BOGOS - Customer Support Team